Research shows that most inexperienced negotiators rush too quickly to bargaining and don't spend enough time on planning. This practical course equips you with the tools, techniques and tactics required to manage negotiations successfully.
2 Days
The negotiation skills course focuses on the skills you need for achieving positive results during a negotiation. You will develop the tools, techniques and concepts that are required to manage negotiations successfully in a variety of situations including contracts, sales, project management and teams.
Whether you're negotiating deals, resolving conflicts, or simply looking to improve your communication skills, this negotiating course will help you excel in achieving win-win outcomes.
Anyone whose role requires negotiation with others, including managers, team leaders and supervisors, sales and account managers, senior customer service representatives and project or change managers.
You will learn to:
There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. The course runs in Perth, Bunbury, Geraldton, Kalgoorlie, Karratha and Albany.
The backbone to every efficient and effective organisation is a cohesive team that works well together. This training course will help you to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret people's reactions and modify your own style when appropriate.
Boost your effectiveness in handling Crucial Conversations by adding on the Crucial Conversations for Accountability module.
Good decision making is at the heart of management and leadership. This course explores, through a series of cases, a wide range of approaches to decision making to increase both awareness of risk and basic decision skills.