Respectful communication begins with listening. In this course, you will explore how to build trust and connection with Aboriginal and Torres Strait Islander peoples through genuine engagement and awareness of cultural context.
You will discover practical ways to listen with care, communicate with integrity and strengthen relationships through mutual understanding.
1 Day
Effective engagement with Aboriginal and Torres Strait Islander peoples depends on humility, deep listening and a strong appreciation of cultural context.
Co-designed with First Nations stakeholders, this program provides practical ways to approach conversations with purpose, build trust through genuine listening and communicate in ways that resonate respectfully.
Participants are encouraged to learn about the specific cultural and language groups they work with and to align practice with local expectations.
Is this course for you
This course is designed for individuals who want to strengthen their capability to engage with Aboriginal people and communities with confidence and respect.
This course is suited to individuals who want to
build confidence when engaging with Aboriginal people or communities
strengthen cultural awareness in their interactions
develop more respectful and effective ways of working with Aboriginal stakeholders
During this course you will explore cultural capability concepts and practise communication approaches that support respectful engagement across diverse workplace contexts.
How we manage our emotions and empathise with other people can have a dramatic impact on our effectiveness at leading and achieving results. This emotional intelligence course helps you better sense and respond to your own emotions and the emotions of others. This course is available in Perth and select regional locations.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.
Boost your effectiveness in handling Crucial Conversations by adding on the Crucial Conversations for Accountability module.
Lead with awareness, respect and inclusion
This course gives you practical insight into how neurodiverse team members experience the workplace and equips you with strategies to create an environment where everyone can thrive.