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The Co-operatives and Mutuals Strategic Development Program

This comprehensive program focuses on the sustainability, performance, and resilience of co-operative and mutual organisations. It allows for a deep dive into the individual issues and opportunities that you and your organisation face.


3 Days

Time (AWST)





The Co-Operatives and Mutuals Strategic Development Program (CMSDP) is designed by Winthrop Professor Tim Mazzarol, a recognised expert in his field, following extensive research into the needs of co-operative and mutual organisations.

While there are many general management and development programs on the market, most don't meet the specific requirements of this sector, which has acknowledged the need for a dedicated program which captures the unique nature of the co-operative enterprise business model.

Many aspects of the way co-operative and mutual enterprises are managed are similar to more conventional businesses. However, there are also many important differences. These relate to areas such as their governance, distribution of share capital and voting rights, human resources, communications, marketing and strategic purpose.

The CMSDP is run in either a three day face-to-face, or a virtual six module format. The face-to-face format allows for a more in depth exploration and discussion of the key concepts with the opportunity to share numerous best practice examples of the various principles. The virtual program offers the same content and is accessible to those who are unable to travel and devote dedicated time in a face-to-face setting.

The program will focus on the sustainability, performance, and resilience of co-operative and mutual organisations. 



MODULE 1: Understanding Co-operative and Mutual Business Models
MODULE 2: Governance and Leadership in Member Owned Businesses
MODULE 3: Marketing Our Co-operative Advantage (MOCA)
MODULE 4: Financing Co-operative and Mutual Businesses
MODULE 5: Legislative Structures and their Impact on Co-operative and Mutual Enterprises 
MODULE 6: Wrap Up Session 

Program Objectives

  • Compare and contrast the co-operative and mutual business model with that of investor-owned businesses
  • Exhibit knowledge of the co-operative and mutual business model as it exists locally, nationally and internationally
  • Demonstrate an ability to apply their understanding of co-operative and mutual enterprise business model dynamics to the solving of managerial problems
  • Evaluate the impact and make strategic decisions in relation to:
    • government policies and legal environments
    • competitive market dynamics
    • social cooperation within their member community, and
    • the impact of the natural environment
  • Understand the nature of member loyalty and engagement within a co-operative and mutual enterprise and how to strengthen and retain member commitment.

About the Facilitator

This program is facilitated by Professor Tim Mazzarol who is a world expert in the co-operative and mutual sector. Tim has conducted extensive research and has authored many publications outlining the key issues, advantages and challenges that face co-operative and mutual organisations. Tim is a highly skilled and engaging facilitator, who takes an experiential approach to adult education, which challenges and inspires participants.

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