Albany courses

Influence is a key part of getting things done at work. In this course, you’ll learn how to communicate with purpose, gain support for your ideas and find solutions that work for everyone.

You will explore practical techniques to build trust, adapt your approach and achieve positive outcomes through authentic, respectful influence.

Clear, confident communication can transform how you connect with others at work. This course helps you recognise your communication style, express yourself assertively and respond with composure in challenging situations.

You will learn how to balance confidence with empathy, build mutual understanding and adapt your approach so your messages are heard and respected.

Contemporary leaders need to be clear about whether they are providing the type of leadership that is required. They are purpose driven, curious and work to improve the way they influence their teams through their actions and communications. This course runs in select regional locations.

Some conversations can change results, relationships and culture. This course, based on the award-winning Crucial Conversations for Mastering Dialogue framework, helps you handle high-stakes discussions with confidence and respect.

You will learn how to stay calm, speak honestly and listen openly so you can build trust, reach alignment and achieve stronger outcomes together.

Leaders play a central role in shaping environments where people feel safe to speak up and work without fear of harm.

This course helps you understand your responsibilities under the Work Health and Safety Act and gives you practical tools to lead with clarity, reduce psychosocial risks and create a culture where wellbeing, respect and trust are part of everyday work.

Level - Fundamental

Build confidence with the core tools of Excel.

If you’re new to spreadsheets or want to feel more sure of your skills, this course gives you the practical foundations to use Excel comfortably in everyday work.

You’ll learn how to design and format spreadsheets, apply basic formulas and present clear, professional information that supports your role.

Bridge perspectives, build stronger connections

This course helps you communicate clearly and respectfully across different age groups. You'll discover how to harness the unique strengths of each generation, minimise misunderstandings, and foster a more connected, innovative workplace.

Unlock value through a practical approach to generating new ideas

This course helps you understand what innovation really means in the workplace and how its benefits can be harnessed to improve services, outcomes and ways of working.

Stepping up to lead people who were once your peers can be both exciting and challenging. This course helps you make that transition with confidence, maintaining respect and relationships while building credibility in your new role.

You will learn how to set clear boundaries, lead with fairness and create a team culture built on trust and openness.

Coaching is a powerful way to lift performance and support people through change. This course helps you build the skills to coach with structure and confidence.

You will learn practical models, communication techniques and real-world methods you can apply from your very next conversation.

What does it mean to lead, even without a title? This course helps you develop the confidence and skills to influence, contribute and make an impact from any position.

You will learn how to lead by example, build credibility and inspire others through collaboration and initiative.

Change is a constant in every organisation, but leading it well takes skill and self-awareness. This practical course helps you plan, communicate and guide change with purpose.

You will learn how to build understanding, engage your team and turn transition into progress.