Our People

Our People

In addition to the internal team below, the Institute has access to 200+ local, national and international learning and development professionals.
Julie Fraser
Head of Service Delivery

Julie is an experienced Learning and Development professional involved with many aspects of the professional training and coaching industry.  Her career history includes roles in management, sales, marketing, learning and development within finance, aviation, resources, community services and healthcare sectors across Australia, UK, Europe and Middle East.

Her international roles provided her with the opportunity to work with many different cultures supporting her natural ability to connect and relate to all levels of people from a diverse range of backgrounds.

As the Australian lead facilitator of ‘Developing an Eye for Accuracy’ designed for data entry employees to improve their personal effectiveness and accuracy at work, Julie’s experience in facilitation is extensive in facilitating the training and development of personal leadership and effectiveness.

Internationally, Julie led a coaching programme for high talent employees to build their leadership capability and ability to manage teams more effectively resulting in a successful long term succession plan for the organisation.

Julie provides coaching and mentoring to clients in industry sectors as well as personal life and leadership coaching to the private sector using the Lumina Learning psychometric tool.

Graeme Robb
Head of Product Design

With a strong business background (working for organisations such as Shell Australia and Westpac), Graeme now consults with organisations that are seeking to improve their team and leadership effectiveness.

Since starting in the business world, Graeme has been involved in front line management roles; moving on to mid-level management positions; then to State Manager roles. He has also owned and managed his own businesses.

He conducts training and facilitation in teamwork, leadership, management, communication, negotiation, conflict resolution, influence and persuasion.

He has created and delivered numerous courses and facilitated workshops on team and leadership issues since 1996.

Nikki Ashmore
Learning and Development Specialist

Nikki is a vibrant, fun and engaging facilitator who brings out the best in others with her brilliant style of delivery. She creates a safe learning environment where participants can explore the content through practical, interactive and enjoyable activities.

Nikki believes people learn most when they are active, upbeat, energised and absorbed in the learning experience, which fits perfectly with the way Nikki likes to deliver.

Her vivacious personality combines seamlessly with her 25+ years of experience in customer service and learning and development to deliver first class outcomes for her clients.  Nikki’s work with a vast range of clients both domestically and internationally, across the public and private sectors, gives her the ability to build trust and rapport with people of varying business and education levels and cultures.

Nikki combines her wealth of experience and communiation-centred background to identify client needs and impart her knowledge in a meaningful and memorable way to assist with the transition of learning to the workplace.

Nikki has spent many years as a director on a variety of boards and executive committees. This has given her insight into the behind the scenes workings of complex organisations and high level decision making processes.

Chris Wiliams
Head of Membership

Chris is a highly engaging and knowledgeable facilitator and consultant who has held numerous management and executive roles gained from over 20 years in the Finance and Training sector, where he quickly developed his passion for leadership and inspiring people to perform to the best of their ability.

As one of AIM WA’s Senior Consultants, Chris is responsible for the design, facilitation and programme direction of many of AIM WA’s Executive programs both locally and internationally, as well as being an integral part of Leadership Development in the South East Asian region. 

His dynamic presentation style has seen him gain accolades from many industry sectors, including finance, retail, oil and gas, not for profit and the public sectors.  His philosophy is that a learning environment should be one where people are engaged in the learning process.  He customises and crafts his workshops accordingly to incorporate elements of humour, depth and interactivity to create an environment where people are challenged, stimulated and above all, inspired to learn.

Chris’ extensive industry experience as a Practitioner has given him a commercial depth that balances ‘practicality and creativity’ in his facilitation. A very engaging facilitator, Chris has been delivering a wide range of Management and Executive Programs throughout Australia, Asia, Africa and the Middle East.

Dr Shaun Ridley
Chief Learning and Development Officer

Shaun Ridley is an international management consultant and trainer who has over 30 years’ experience empowering organisations to develop their strategic direction, proactively manage change and develop the potential of their people.

Shaun is a highly sought after consultant and facilitator with a reputation for delivering world-class outcomes for clients.  He has delivered programs throughout Australia and in the USA, Indonesia, Brunei and Malaysia.

Shaun’s particular areas of expertise include leadership, strategic planning and decision making, negotiation skills and human resource management.

Shaun has completed his Doctor of Business Administration with a research focus on the practical aspects of organisational leadership. He is currently the Deputy Chair of the national Business Services Industry Reference Committee and Deputy Chair of the local FAPSTC Training Council.

Lesley Reagon
Head Of RTO

Lesley has over 14 years’ experience working in RTO’s and a further 10 years managing teams. With a focus on improving outcomes for participants, Lesley has implemented processes and continuous improvement plans to ensure ongoing compliance.

She has also been part of the National Training Advisory Group for the redevelopment of the Real Estate Training Package and was a representative on the National Property Industry Reference Committee.