During this course, you will develop practical skills for using Claude effectively and responsibly in the workplace. The course focuses on prompt writing, document handling, tool selection and responsible AI use, helping participants apply Claude to real work tasks with confidence and sound judgement.

By the end of this training course, you should be able to:

• Explain how Claude works, where it can go wrong and how to check its outputs
  
• Write stronger prompts, refine outputs through purposeful conversation and use Claude to improve your prompting
  
• Use Claude to summarise, extract, draft and structure workplace information from documents
  
• Choose appropriate Claude tools and recognise when AI is not the right choice
  
• Apply privacy requirements and responsible AI guidance to your use of Claude
  
• Build a practical Claude project or solution for a specific workplace use case

This is a hands-on course, so there are a few things you will need to bring along:

• A laptop or tablet with a keyboard
• Active access to a Claude account at one of these subscription levels:
  • Claude Pro (personal)
  • Claude Team or Enterprise (recommended)
• Two work samples relevant to your role that you are comfortable uploading into Claude. For example a written communication, a process document or a project overview.
• Bringing your own device lets you apply the learning to real work, so you leave with practical outputs you can use straight away.

A Team or Enterprise subscription is strongly recommended, as it unlocks the Projects, Design and Artifacts features used throughout this course. If you are attending with a Claude Pro (personal) account, please make sure all sensitive data is anonymised before you enter it.

A note on usage limits: The hands-on activities in this session are designed to make meaningful use of Claude's capabilities and will draw on your account's token allowance - the usage quota that governs how much you can interact with Claude within a given period.

Participants on a Claude Pro account should be aware that the session's activities are designed around approximately 50% of a Pro account's daily token allowance. To ensure your ability to participate fully, we recommend avoiding token-intensive tasks in Claude on the day of the session - particularly before and during training hours.

Please note: Some organisations apply security or access restrictions to AI tools that may limit certain features covered in this session. If your organisation has such policies in place, some activities may not be fully accessible to you. We encourage you to check with your IT team before attending. AIM WA is not responsible for access limitations arising from organisational IT policies.