AI Essentials with Claude

Build practical confidence using Claude for everyday workplace tasks.

This course helps non-technical professionals use Claude to draft, summarise, analyse, structure and refine work with clearer prompts, stronger judgement and responsible AI practice.

Location

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Duration

1 Day

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What to expect

While Claude can support a wide range of professional tasks, useful results depend on how well you brief it, refine its outputs and check what it produces.

AI tools can sound confident while being inaccurate or wrong, so human judgement, privacy awareness and verification remain essential.
In this course, you will learn how Claude works, where it can fail and how to use it more effectively in day-to-day work.

You will practise writing prompts, improving outputs through conversation, working with documents and applying responsible AI principles.

You will also build a practical Claude solution for a work-related use case.

Is this course for you

This course is ideal for professionals, managers, and team members who want to build practical confidence using Claude at work.

This course is suited to individuals who:

are new to Claude or using it inconsistently across their work
want to apply AI tools to everyday tasks without a technical background
strengthen their ability to write effective prompts and interpret outputs
improve productivity and output quality using Claude in their role

What you will explore

During this course, you will develop practical skills for using Claude effectively and responsibly in the workplace. The course focuses on prompt writing, document handling, tool selection and responsible AI use, helping participants apply Claude to real work tasks with confidence and sound judgement.

By the end of this training course, you should be able to:

Explain how Claude works, where it can go wrong and how to check its outputs
Write stronger prompts, refine outputs through purposeful conversation and use Claude to improve your prompting
Use Claude to summarise, extract, draft and structure workplace information from documents
Choose appropriate Claude tools and recognise when AI is not the right choice
Apply privacy requirements and responsible AI guidance to your use of Claude
Build a practical Claude project or solution for a specific workplace use case

Where this course can take you

You will explore how Claude works and where it adds practical value in workplace contexts. You will examine common risks and limitations, learn how to verify outputs effectively, and develop techniques for writing stronger prompts that produce clearer, more useful results.

The course also covers working with documents to summarise, extract and draft content, as well as building projects, artefacts and tailored outputs. You will finish with a grounding in responsible AI use, including privacy considerations and personal accountability for the work you produce with AI assistance.