Boost your effectiveness in handling Crucial Conversations by adding on the Crucial Conversations for Accountability module.
3 Days
In this three day combination course, you will be better able to resolve disagreements, hold others accountable, make better decisions and take more committed actions.
Crucial Conversations for Mastering Dialogue plus Crucial Conversations for Accountability will benefit people in roles across the entire organisation who rely on the efforts of others to get things done.
Organisations around the world have turned to Crucial Conversations for Accountability to improve bottom line results such as quality, efficiency, satisfaction, safety and more.
More than 1,000,000 people and 300 of the Fortune 500 companies have used the skills learnt on Crucial Conversations for Accountability to improve their organisation culture and create change for good.
Results include:
In addition to the outcomes from Crucial Conversations for Mastering Dialogue, with Crucial Conversations for Accountability you will also:
Technical writers often carry the burden of explaining all aspects of a new technology, instructing the user and contributing to the company's marketing efforts. In this course you will learn how to write in a technical style that is both professional and user-friendly along with how to structure a manual for maximum impact to your target audience.
There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. This course runs in Perth and select regional locations.
This course is aimed at anybody who wants to improve their speaking skills in informal situations. You’ll have more confidence and greater skills to interact with others, to speak in informal situations, and to present in front of small groups.
Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, develop confidence and learn to communicate effectively with people at all levels in your organisation.