How we manage our emotions and empathise with other people can have a dramatic impact on our effectiveness at leading and achieving results. This emotional intelligence course helps you better sense and respond to your own emotions and the emotions of others. This course is available in Perth and select regional locations.
2 Days
The science is clear; your emotions play a big part in the way you’re perceived by others on a daily basis. They influence your effectiveness, especially when your role involves working with or through people.
Using helpful diagnostic tools, you'll learn about the impact of emotion on self and others and develop emotional intelligence skills to manage it within the workplace.
Anyone required to work with and through other people to get things done. This could include frontline service staff, supervisors, team members or technical staff who deal with people everyday and who want a greater understanding of how their own emotions and those of other people affect relationships.
You will learn to:
Pre-work will be required prior to attendance on this course.
Fees:
3 x 1 hour
$900 | Non Member |
$800 | Corporate / Professional Member |
This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality.
This course is aimed at anybody who wants to improve their speaking skills in informal situations. You’ll have more confidence and greater skills to interact with others, to speak in informal situations, and to present in front of small groups.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.
Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, develop confidence and learn to communicate effectively with people at all levels in your organisation.