Time management starts with understanding where your time goes and what gets in the way.
This practical one-day course helps you identify your main time traps, set clearer priorities and make deliberate choices about how you plan and protect your work.
Time pressure can come from competing priorities, frequent interruptions, poor planning, procrastination and taking on too much. While you cannot control every demand, you can change how you organise work, communicate boundaries and respond to common distractions.
During this course, you will review your role and highest-value tasks, then practise techniques for prioritising, scheduling, managing email, protecting focused work and starting tasks you have delayed. You will also explore assertive refusal, delegation and optional ways AI can support routine administration and first-pass planning.
You will finish by identifying practical changes to apply at work.
Is this course for you
This course is for anyone who wants practical ways to manage daily workload and competing demands. It is suited to people who are new to formal time management training or want to refresh their approach to prioritising, planning, focus and boundaries.
This course is suited to individuals who want to
During this training course, you will develop practical techniques for managing your time and workload more effectively. The course focuses on prioritisation, scheduling, email management and assertiveness, helping participants work with greater focus and reduce the pressure of competing demands.
By the end of this training course, you should be able to:
If you feel nervous speaking in meetings or struggle to find the right words in social situations, this course will help you turn that anxiety into confidence.
You will learn practical ways to relax, express yourself clearly and engage comfortably in both professional and informal conversations.
Some conversations can change results, relationships and culture. This course, based on the award-winning Crucial Conversations for Mastering Dialogue framework, helps you handle high-stakes discussions with confidence and respect.
You will learn how to stay calm, speak honestly and listen openly so you can build trust, reach alignment and achieve stronger outcomes together.
Some conversations are about more than communication; they are about action.
In this three-day course, you will learn how to hold others accountable with respect and confidence while strengthening trust and follow-through. Building on Crucial Conversations for Mastering Dialogue, you’ll explore practical ways to motivate without pressure, address performance issues and turn difficult discussions into lasting results.
Clear, well-written policies and procedures help teams work efficiently and consistently. In this practical course, you’ll learn how to plan, write and review documents that are accurate, easy to follow and fit for purpose.