Overview
This course provides you with the skills to maximise the use of Microsoft Outlook, manage the flow of emails, develop good email habits and keep track of tasks and time.
Content
The Inbox:
- Change the Inbox display
- Address and send messages
- Write clear messages
- Receive, forward and reply to messages
- Sort and find messages
- File and delete messages
- Insert, open and save attached files
- Work with categories
The Calendar:
- Change the calendar display
- Enter appointments, meetings and all-day events
- Schedule meetings
Contacts:
- Change the contacts display
- Create, modify and use contacts and contact groups
Tasks:
- Change the tasks display
- Create and modify tasks
- Assign tasks to others
Notes:
- Create notes as electronic ‘post-it’ stickers.
Learning Outcomes
Participants should be able to:
- Manage the flow of emails
- Keep track of time with the Calendar
- Organise and manage meetings
- Access information quickly with Contacts
- Create an electronic to-do-list with Tasks
- File and archive emails.
