Finding out how to use Microsoft Outlook as a time management tool, so you can manage the flow of emails and keep track of time, is probably the best decision you'll ever make! If you have used Outlook for some time, but need to become more efficient when dealing with your messages, organising meetings and storing contact information, this program is for you.

Overview

This program provides you with the skills to maximise the use of Microsoft Outlook, manage the flow of emails, develop good email habits and keep track of tasks and time.

Content

The Inbox:

  • Change the Inbox display
    • Address and send messages
    • Write clear messages
    • Receive, forward and reply to messages
    • Sort and find messages
    • File and delete messages
    • Insert, open and save attached files
    • Work with categories

The Calendar:

  • Change the calendar display
    • Enter appointments, meetings and all-day events
    • Schedule meetings

Contacts:

  • Change the contacts display
  • Create, modify and use contacts and contact groups

Tasks:

  • Change the tasks display
  • Create and modify tasks
  • Assign tasks to others

Notes:

  • Create notes as electronic ‘post-it’ stickers.

Learning Outcomes

Participants should be able to:

  • Manage the flow of emails
  • Keep track of time with the Calendar
  • Organise and manage meetings
  • Access information quickly with Contacts
  • Create an electronic to-do-list with Tasks
  • File and archive emails.
Course Number
905
Skill Level
Fundamentals
Dates
    Make a Booking
    Duration

    1 Day
    Time
    Location

    * Minimum numbers are required for course to proceed