Knowing how to write clear, concise and effective communications is an essential workplace skill. This training course teaches you how to plan, organise and structure your writing to effectively reach your target audience.
2 Days
This short course covers a range of topics including writing better emails and letters. Professional Business Writing will help you learn how to write with impact. It will show you how to adopt persuasive business writing skills and develop habits that will improve your overall professional business writing practices.
The ability to write clearly and effectively is a critical professional skill. This hands-on, Perth based training course will show participants how to plan, organise and structure their writing to prepare business documents their readers will want to read. Using writing and editing activities, participants will learn to prepare reader-oriented documents that communicate clearly and effectively.
Anyone who wants to write high-quality documents faster. Suitable for those wanting to improve, update or fine-tune their writing skills or acquire new business writing skills.
Participants should be able to:
If you have a laptop or a wireless web enabled device, you would benefit by bringing it along to the program.
Develop culturally responsive relationships through understanding and two-way learning
Co-designed in partnership with First Nations stakeholders, this course explores how humility, deep listening and cultural awareness create the conditions for respectful engagement with Aboriginal and Torres Strait Islander communities. By the end, you’ll feel more confident navigating diverse settings with cultural sensitivity and clarity.
Research shows that most inexperienced negotiators rush too quickly to bargaining and don't spend enough time on planning. This practical course equips you with the tools, techniques and tactics required to manage negotiations successfully.
We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.