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Business Process Improvement for Supervisors and Managers
As demands on organisations increase, business improvement methodologies can help deliver more from the assets we currently have. This course helps supervisors and managers determine which methodologies to apply to their business and how to advocate and implement a business improvement course.
1 Day
Overview
The business environment is becoming tighter and every manager and supervisor needs seek ways to continually improve. Often, there is considerable scope for improvement in the processes that govern everyday work. This course will help you identify and implement those process improvements.
Who will benefit
Supervisors, managers and team leaders looking to understand the core skills of business improvement and leaders looking to understand the various methodologies and when to apply them.
Content
- Process management fundamentals
- Overview of a variety of business improvement methodologies
- What is Lean waste and how is it identified?
- Running a Lean waste reduction project
- Six Sigma DMAIC (Define, Measure, Analyse, Improve and Control) problem solving methodology
- What is the most appropriate methodology for your organisation?
- Identifying and defining a business improvement project
- Launching a business improvement program.
Learning Outcomes
Participants should be able to:
- Apply Lean waste reduction principles
- Apply business process management fundamentals in the workplace
- Understand the background and application of the various improvement methodologies
- Understand Lean and Six Sigma and where they are best applied
- Understand process management and project management and where they are best applied
- Understand the key success factors for championing and maintaining a business improvement program.
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