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Influencing Skills
Influence is a key part of getting things done at work. In this course, you’ll learn how to communicate with purpose, gain support for your ideas and find solutions that work for everyone.
You will explore practical techniques to build trust, adapt your approach and achieve positive outcomes through authentic, respectful influence.
1 Day
What to expect
Influence is central to how we communicate, collaborate and lead.
This course helps you understand what influence really means and how to apply it with integrity and confidence.
You will explore where and how you use influence in your day-to-day work, why attempts to influence sometimes fail and how to develop strategies that create shared understanding and positive outcomes.
Is this course for you
This course is designed for individuals who want to strengthen their ability to achieve positive outcomes through influence rather than authority. It is particularly suited to professionals who work with colleagues, clients, customers, or stakeholders and want to build collaborative, win–win relationships.
This course is suited to individuals who want to:
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influence others with confidence and credibility
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build collaborative, mutually beneficial relationships
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communicate persuasively without relying on formal authority
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achieve positive outcomes across a range of professional contexts
What you will explore
During this training course, you will develop a practical understanding of influence and how to use it effectively in the workplace. The course focuses on recognising influence in everyday interactions, understanding what drives acceptance or resistance, and applying proven techniques to gain support, strengthen relationships and achieve positive outcomes without relying on formal authority.
By the end of this training course, you should be able to:
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Define what influence is and why it matters in the workplace
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Recognise where and how you use influence in everyday interactions
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Understand how others influence you and why attempts can fail
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Identify the key elements of effective influence and apply them in practice
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Adapt your approach to gain support and build stronger professional relationships
Where this course can take you
Strong interpersonal skills are essential to a positive and productive workplace. In this course, you’ll learn how to understand yourself and others, manage emotions and communicate in ways that build trust and connection.
Through practical tools and personal insight, you will strengthen your relationships, reduce conflict and create more cooperative, supportive interactions at work.
Strong reports and proposals do more than inform; they inspire action. In this course, you will learn how to plan, structure and write with purpose so your message is clear and persuasive.
You will explore practical techniques to present data, ideas and recommendations in ways that capture attention and drive results.
Emotional intelligence helps you understand yourself and others so you can communicate, collaborate and lead more effectively.
In this course, you’ll explore how emotions influence behaviour, decision making and relationships at work. You’ll learn practical ways to manage your own responses, read emotional cues and build stronger, more positive connections.
Your brain is your most powerful tool, and learning how to use it effectively can transform the way you work and feel. This practical course explores the latest insights into how your mind functions best and shows you how to boost focus, productivity and wellbeing.
You will learn simple techniques to manage energy, reduce stress and achieve more with greater clarity and balance.