There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. This course runs in Perth and select regional locations.
1 Day
Every day at work we are called on to respond to the demands of others, make requests, raise issues or initiate change. Each of these situations would benefit from being able to positively influence the situation. Whether you are dealing with colleagues, team members, customers or stakeholders, this course will strengthen your knowledge around influencing others.
Anyone who wants to enhance their ability to achieve positive outcomes from their daily interactions with work colleagues, team members, customers or other stakeholders.
Participants should be able to:
Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, develop confidence and learn to communicate effectively with people at all levels in your organisation.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.
Delivered in partnership with The Pacific Institute®, this globally renowned course is designed to cultivate mindsets that increase thinking flexibility, facilitate change and drive high performance. Over 6.5 million people across 60 countries have benefitted from this course.