There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. The course runs in Perth, Bunbury, Geraldton, Kalgoorlie, Karratha and Albany.
1 Day
Every day at work we are called on to respond to the demands of others, make requests, raise issues or initiate change. Each of these situations would benefit from being able to positively influence the situation. Whether you are dealing with colleagues, team members, customers or stakeholders, this course will strengthen your knowledge around influencing others.
Anyone who wants to enhance their ability to achieve positive outcomes from their daily interactions with work colleagues, team members, customers or other stakeholders.
Participants should be able to:
Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.
Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.
To become truly effective at work we must achieve a balance of our own time and the needs of the job. This course reinforces the need to take control over your behaviour and become responsible for job outcomes as well as simple processes. The course runs in Perth, Bunbury, Geraldton, Karratha and Albany.