Effective Stakeholder Engagement

Communication by managers within an organisation should be guided by the real needs of stakeholders. This course explores several tools to help identify those real needs and not just work from assumptions. In doing so, organisations can create communication strategies that enable effective engagement with those stakeholders.

Location
Date
Duration

2 Days

Time (AWST)
Address
Participants
Total

Overview

Stakeholder engagement is integral to the success of all projects and major organisational change initiatives, regardless of the size of the project. Too often, relationships with stakeholders are managed in an informal or intuitive way. This casual approach to stakeholder engagement is one of the most common causes of project failure which could easily be prevented with better planning.

Who will benefit

Project managers, coordinators, community workers or other staff who are responsible for projects with a number of diverse stakeholders.

Content

  • A strategic approach to stakeholder management
  • Realising the benefits of stakeholder engagement
  • Analysing stakeholder interests and needs
  • Stakeholder engagement methods and processes
  • Stakeholder communication plans
  • Evaluating engagement effectiveness
  • Responding to changing stakeholder interests.

Learning Outcomes

Participants should be able to:

  • Define the needs and aspirations of their stakeholders
  • Develop a planned approach to connect with each of the most significant stakeholders
  • Set up performance measures to determine the success or failure of their approach
  • Align the stakeholder engagement plan with the overall strategy for the project.
Related Results

The aim of the course is to help participants identify and practice more positive social behaviours, including verbal and nonverbal communication skills, face-to-face interactions, and virtual meeting skills.

We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.

There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. The course runs in Perth, Bunbury, Geraldton, Kalgoorlie and Albany. 

Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.

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