(08) 9383 8000
Effective Stakeholder Engagement
Communication by managers within an organisation should be guided by the real needs of stakeholders. This course explores several tools to help identify those real needs and not just work from assumptions. In doing so, organisations can create communication strategies that enable effective engagement with those stakeholders.
2 Days
Overview
Stakeholder engagement is integral to the success of all projects and major organisational change initiatives, regardless of the size of the project. Too often, relationships with stakeholders are managed in an informal or intuitive way. This casual approach to stakeholder engagement is one of the most common causes of project failure which could easily be prevented with better planning.
Who will benefit
Project managers, coordinators, community workers or other staff who are responsible for projects with a number of diverse stakeholders.
Content
- A strategic approach to stakeholder management
- Realising the benefits of stakeholder engagement
- Analysing stakeholder interests and needs
- Stakeholder engagement methods and processes
- Stakeholder communication plans
- Evaluating engagement effectiveness
- Responding to changing stakeholder interests.
Learning Outcomes
Participants should be able to:
- Define the needs and aspirations of their stakeholders
- Develop a planned approach to connect with each of the most significant stakeholders
- Set up performance measures to determine the success or failure of their approach
- Align the stakeholder engagement plan with the overall strategy for the project.
What past course attendees say:
Conflict at work should enable ideas to be tested and new directions to be explored. In this course, you will examine positive and negative conflicts and discover conflict resolution techniques for your work and personal life. This course runs in Perth and Kalgoorlie.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.
How we manage our emotions and empathise with other people can have a dramatic impact on our effectiveness at leading and achieving results. This emotional intelligence course helps you better sense and respond to your own emotions and the emotions of others.
This course is designed to help you bust your fears around being on camera. You’ll learn how to live and breathe your brand message, deliver content in a natural way and engage with new audiences through video.