Interpersonal and Communication Skills

Effective Email Communication

Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.

Location
Date
Duration

Half Day

Time (AWST)
Address
Participants
Total

Overview

The increasing use of email in organisational life has not guaranteed its effectiveness as a means of communication. This course provides you with tips and tricks to be more efficient, effective and professional when communicating via email.

Who will benefit

Anyone who is required to manage high volumes of email and communicate electronically. The content is applicable for people from all levels.

Content

  • Using the common timesaving features of email systems
  • Prioritising and managing email messages
  • Structuring messages for maximum impact
  • Writing clear subject lines
  • Using appropriate greetings and sign-offs
  • Writing style, grammar and language.

Learning Outcomes

Participants should be able to:

  • Write clear and effective email messages
  • Manage the flow of email messages
  • Use appropriate language to suit the audience and topic.
Related Results

Building stronger, more meaningful relationships and understanding with Aboriginal and Torres Strait Islanders is the key outcome of this enlightening course.

Equip yourself with the essential soft skills to thrive as a technical professional in today’s collaborative and cross-functional work environments. This course focuses on developing critical non-technical skills, such as effective communication, adaptability, and cross-functional collaboration, tailored to the unique challenges and perspectives of technical professionals.

We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.

This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality. 

Courses - Frequently Asked Questions

Get answers to common queries.

FAQs