Effective Email Communication

Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.

Location
Date
Duration

Half Day

Time (AWST)
Address
Participants
Total

Overview

The increasing use of email in organisational life has not guaranteed its effectiveness as a means of communication. This course provides you with tips and tricks to be more efficient, effective and professional when communicating via email.

Who will benefit

Anyone who is required to manage high volumes of email and communicate electronically. The content is applicable for people from all levels.

Content

  • Using the common timesaving features of email systems
  • Prioritising and managing email messages
  • Structuring messages for maximum impact
  • Writing clear subject lines
  • Using appropriate greetings and sign-offs
  • Writing style, grammar and language.

Learning Outcomes

Participants should be able to:

  • Write clear and effective email messages
  • Manage the flow of email messages
  • Use appropriate language to suit the audience and topic.
Related Results

We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.

Learn to function at your best with insights from the latest research and brain science into personal productivity and decision making. This course will explore a range of different techniques to give you a new toolkit of skills.

Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.

Knowing how to write clear, concise and effective communications is an essential workplace skill. This training course teaches you how to plan, organise and structure your writing to effectively reach your target audience. 

Courses - Frequently Asked Questions

Get answers to common queries.

FAQs