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Influencing Skills
Influence is a key part of getting things done at work. In this course, you’ll learn how to communicate with purpose, gain support for your ideas and find solutions that work for everyone.
You will explore practical techniques to build trust, adapt your approach and achieve positive outcomes through authentic, respectful influence.
What to expect
Influence is central to how we communicate, collaborate and lead.
This course helps you understand what influence really means and how to apply it with integrity and confidence.
You will explore where and how you use influence in your day-to-day work, why attempts to influence sometimes fail and how to develop strategies that create shared understanding and positive outcomes.
Is this course for you
This course is designed for individuals who want to strengthen their ability to achieve positive outcomes through influence rather than authority. It is particularly suited to professionals who work with colleagues, clients, customers, or stakeholders and want to build collaborative, win–win relationships.
This course is suited to individuals who want to:
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influence others with confidence and credibility
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build collaborative, mutually beneficial relationships
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communicate persuasively without relying on formal authority
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achieve positive outcomes across a range of professional contexts
What you will explore
During this training course, you will develop a practical understanding of influence and how to use it effectively in the workplace. The course focuses on recognising influence in everyday interactions, understanding what drives acceptance or resistance, and applying proven techniques to gain support, strengthen relationships and achieve positive outcomes without relying on formal authority.
By the end of this training course, you should be able to:
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Define what influence is and why it matters in the workplace
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Recognise where and how you use influence in everyday interactions
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Understand how others influence you and why attempts can fail
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Identify the key elements of effective influence and apply them in practice
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Adapt your approach to gain support and build stronger professional relationships
Where this course can take you
Speaking to a group can feel daunting, but with the right tools and practice, it becomes a skill you can truly enjoy. In this practical course, you’ll learn how to plan, design and deliver presentations that connect with your audience and communicate your message with confidence and style.
Great leaders don’t just set direction; they inspire action.
This course helps you understand what drives behaviour and how to influence it in ways that create real, lasting change. You’ll learn practical tools to motivate, empower and guide others by tapping into the personal, social and structural factors that shape results.
Building a network is only the beginning. The relationships you maintain, including people you know less well, can provide access to information, resources, sponsorship and opportunities.
This practical course gives you the opportunity to examine how you network, practise professional conversations and develop a realistic approach to building, maintaining and using relationships in person and online.
If you feel nervous speaking in meetings or struggle to find the right words in social situations, this course will help you turn that anxiety into confidence.
You will learn practical ways to relax, express yourself clearly and engage comfortably in both professional and informal conversations.