(08) 9383 8000
Managing People Who Don't Work for You
Organisations often require knowledge and skills of specialists who don't work directly for them, and the workings of this relationship can have a big impact on the outcomes achieved. Learn a range of skills on how to engage stakeholders and increase the likelihood of positive outcomes.
2 Days
Overview
Different organisational designs mean that people are increasingly reliant on other people who do not report to them to get their jobs done. These people could be within the same organisation, or they could be contractors, suppliers, Government agencies or even customers. During this course, participants will be exposed to a range of skills that will improve their chances of stakeholder engagement and positive outcomes from people over whom they have no direct authority.
Who will benefit
People in a project management, supervisory or management role that requires them to gain the cooperation and contribution from other people outside their direct hierarchical control and authority.
Content
- Defining the task and input needed
- Identifying who can or needs to provide the input
- Creating a shared vision and clear expectations
- Eliminating real or perceived barriers to the input of others
- Establishing the rules of engagement and trust
- Influencing and negotiation skills
- Role of power and authority
- Alliance building
- Blending project teams and tasks
- Conflict resolution
- Effective meetings
- Feedback and celebrating success.
Learning Outcomes
Participants should be able to:
- Define the benefits of collaboration
- Identify and remove barriers to the contribution of others
- Use influence and negotiation to manage the impact of power and authority
- Develop a plan for the integration of project teams or diverse contributors to a project
- Manage conflict through open, clear communication.
This personal leadership course offers the ideal opportunity for leaders who want to enhance their understanding of themselves, develop their personal brand and capabilities and advance their leadership development journey. This course runs in select regional locations.
Change is a constant in today's organisations. This change management course will equip you with the necessary skills and knowledge to effectively implement and navigate change at the individual, group and organisational levels.
The mini MBA course provides the opportunity to develop a comprehensive business skill set in a targeted, efficient, and practical setting. Complete in just six weeks (2026 intake) through 90-minute online sessions, one day per week.
The theory of systemic thinking, the idea that we should view problems as part of a larger, interconnected puzzle rather than as isolated incidents, is well established.