Leadership and Management

The New Manager


Becoming a manager is an important step in your leadership journey. This course helps you build the confidence, skills and mindset to lead your team effectively from day one.

You will learn how to manage performance, motivate others and handle challenges with clarity, purpose and professionalism.

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Duration

1 Day

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What to expect

Stepping into management brings new expectations and responsibilities. This practical course supports you to navigate that transition with confidence and develop the core skills needed to succeed as a leader.

You will explore the foundations of effective management, from setting goals and delegating tasks to motivating your team and managing performance. With a strong focus on communication, feedback and self-awareness, the course will help you develop your leadership style and emotional intelligence.

Through real-world examples and interactive learning, you will practise the skills required to lead with confidence, handle conflict and guide your team through change. By the end of the course, you will have the tools to build trust, drive performance and create a culture of collaboration and accountability.

Is this course for you


This course is ideal for new managers and team leaders who want to strengthen their management skills and leadership capability.

This course is suited to individuals who want to:

  • build confidence in their management and leadership role

  • develop practical skills for leading and supporting others

  • prepare effectively for a first management position

  • refresh and strengthen their approach to people leadership

What you will explore

During this training course, you will build the core skills and confidence needed to transition successfully into a management role. The course focuses on understanding managerial responsibilities, developing leadership capability and emotional intelligence, and applying practical tools to motivate, support and lead teams effectively while delivering results.

By the end of this training course, you should be able to:

  • Understand the key responsibilities and expectations of a new manager

  • Set goals, prioritise tasks and deliver results effectively

  • Develop awareness of your leadership style and emotional intelligence

  • Delegate responsibilities and manage team performance with confidence

  • Motivate and engage individuals through coaching and feedback

  • Handle conflict and lead your team through change

  • Apply structured approaches to problem solving and decision making

  • Foster a culture of trust, collaboration and accountability

Where this course can take you


During this training course, you will explore what makes a successful new manager and build the core skills needed to lead effectively. You will learn how to set goals, prioritise tasks, and deliver results, while developing an understanding of leadership styles and emotional intelligence.

The course focuses on practical management capabilities, including effective delegation to build trust and capability, managing performance, and coaching for improvement. You will strengthen your ability to give and receive feedback constructively, solve problems, make structured decisions, handle conflict, lead change with confidence, motivate yourself and others, and drive team performance through the implementation of operational plans.

 

 

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