Computer Skills

Word - Intermediate


Level – Intermediate.

If you want your documents to look more polished and professional, this course helps you build the skills to manage layouts, visuals and formatting with confidence.

You will learn how to work with tables, images and diagrams to create clearer, more engaging documents.

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What to expect

As your documents become more complex, the ability to format information clearly becomes essential. This course expands your Word skills by introducing the tools that help you organise content, control layout and present information in a visually engaging way.

You’ll learn how to create and format tables, apply multilevel numbering, use hanging indents and sort lists for clarity. Guided practice will help you work with pictures, shapes, text boxes and SmartArt to bring structure and visual interest to your documents.

The course also covers mail merge for personalised letters and labels, along with advanced features such as headers, footers, columns, page breaks and section breaks. By the end, you’ll be able to produce tidy, well-structured single and multipage documents that are easier to manage and present.

Is this course for you


This course is ideal for people who already use Word and want to create more polished, structured, and visually engaging documents.

This course is suited to individuals who want to:

  • improve the structure and consistency of documents

  • create professional, polished Word documents

  • enhance visual presentation using Word tools

  • work more efficiently with advanced formatting features

What you will explore

During this training course, you will build intermediate Microsoft Word skills to create more complex, professional documents efficiently. The course focuses on advanced formatting, document structure, automation tools such as mail merge, and working with graphics and reusable content to improve accuracy, consistency and productivity.

By the end of this training course, you should be able to:

  • Create and format tables

  • Use automatic and multilevel paragraph numbering

  • Insert tables, pictures and hanging indents

  • Sort lists alphabetically or numerically

  • Use mail merge to personalise documents, letters and labels

  • Format single and multipage documents using headers, footers, columns, page breaks and section breaks

  • Insert graphics, shapes and text boxes

  • Create diagrams with SmartArt

  • Copy content between documents and create Word shortcuts

Where this course can take you


During this training course, you will explore advanced paragraph formatting, including spacing, tabs, indents, and hanging indents, and learn how to use multilevel numbering to create well structured documents. You will develop skills in creating and formatting tables and sorting lists of information to improve clarity and organisation.

The course also focuses on using mail merge for personalised documents and applying page and section formatting such as breaks, columns, margins, headers, and footers. You will learn how to create drawings and diagrams, insert and manipulate pictures, and copy text or graphics from Excel and other applications into Word documents.

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