Leadership and Management

Effective People Management


Good managers bring out the best in their people. This course helps you understand what motivates others, build stronger relationships and handle challenges with confidence.

You will learn practical ways to communicate, delegate and develop your team so everyone can perform at their best.

Location
Date
Duration

2 Days

Time (AWST)
Address
Participants
Total

What to expect

Strong people management skills are essential for building high-performing teams and positive workplace cultures. This course develops your ability to manage and lead others with purpose and empathy. Over two days, you will explore the core responsibilities of people managers and gain practical tools for communication, motivation, delegation and performance improvement.

You will also learn how to manage conflict, give feedback constructively and align your management approach with organisational goals. Whether you are new to leading people or want to refine your approach, this course helps you create a supportive and accountable team culture where individuals can thrive.

Is this course for you


This course is ideal for managers, team leaders, project managers, and professionals who lead or supervise others.

This course is suited to individuals who want to:

  • strengthen working relationships with their team

  • improve communication and engagement

  • apply practical strategies to lead others more effectively

  • build confidence in their leadership approach

What you will explore

During this training course, you will develop the essential skills and confidence to lead and manage people effectively in a modern workplace. The course focuses on building strong communication and leadership capabilities, motivating diverse teams, managing performance and conflict constructively, and aligning your management approach with both team needs and organisational goals.

By the end of this training course, you should be able to:

  • Understand the core responsibilities of effective people managers

  • Communicate and motivate across diverse personalities and contexts

  • Provide feedback and manage conflict with professionalism and empathy

  • Use inclusive leadership practices to build strong, engaged teams

  • Delegate effectively and manage your time more efficiently

  • Improve team onboarding, cohesion and retention

  • Build a performance-focused culture based on accountability and support

  • Align your management approach with team and organisational goals

Where this course can take you


During this training course, you will explore the foundations of effective people management and the communication techniques that influence and inspire others. You will build skills in motivating individuals and teams, delegating effectively, and applying practical problem-solving approaches to everyday management challenges.

The course also focuses on managing conflict, negotiating positive outcomes, and giving feedback and counselling to support performance improvement. You will develop inclusive leadership capabilities, strengthen trust and accountability, improve team cohesion and retention through effective onboarding, and align people management practices with organisational goals.

 

 

Related Results


Senior leaders do not need to become technical experts in AI, but they do need to understand what it can do, where it may create risk and how to guide its use across their organisation. 
 
You will explore AI in a business context, including common applications, ethical considerations, privacy, accountability and workforce impacts.

Managers must play an active role in identifying and responding to specific opportunities to improve the performance of their employees. This course will help you to develop the coaching skills to support and sustain improved performance in others.


Change is a constant in every organisation, but leading it well takes skill and self-awareness. This practical course helps you plan, communicate and guide change with purpose.

You will learn how to build understanding, engage your team and turn transition into progress.


Strong leadership begins with knowing yourself. This course gives you the space to reflect on your values, strengths and impact so you can lead with greater confidence and direction.

You will build the awareness and tools to lead with authenticity, stay grounded under pressure and create positive influence across your team and organisation.

Courses - Frequently Asked Questions

Get answers to common queries.

FAQs