This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality.
1 Day
One of the greatest capacities we possess is that of influencing behaviour. Yet many of us struggle to influence others for good when it matters most.
Leadership isn’t simply about crafting inspiring visions, developing breakthrough products, or detailing business growth plans. Leadership is about mobilising others to achieve the vision, build the product, or enact the plans. At the end of the day, leadership is intentional influence. If behaviour isn’t changing, you aren’t leading.
Crucial Influence goes beyond corporate perks and charismatic personalities to teach a method for influencing human behaviour. Why does this matter? Because outcomes depend on people.
This course reveals the personal, social and structural sources that shape behaviour and teaches a method for using these sources to influence people and results.
Whether you’re launching a new product, changing safety standards, rolling out new software, or just trying to get your team to show up on time, the behaviour of people - and your ability to influence it - will determine your results.
The Crucial Influence course teaches leadership skills that are essential for leaders at every level of the organisation - from new managers to top executives.
You will learn to:
Good decision making is at the heart of management and leadership. This course explores, through a series of cases, a wide range of approaches to decision making to increase both awareness of risk and basic decision skills.
We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.
Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.