Developing a Successful Business Plan

This highly practical and interactive course will provide you with a clear framework to prepare a successful business plan and to tailor it to the needs of your organisation or business unit.


2 Days

Time (AWST)


The course examines the key strategic business areas that a successful plan must consider, plus takes into account the factors that will support the implementation of the plan.

Who will benefit

Business unit managers, functional and frontline managers, small business owners and managers, project managers and professional practice personnel. This program is applicable to participants from the public, Not-for-Profit and private sectors.


  • Understand the relationship between the strategic plan, the business plan and operational plans
  • Conduct a situation analysis of the internal environment and external environment
  • Determine your over-arching purpose, your Key Result Areas and measures of success
  • Apply a business plan template to your organisation
  • Explore techniques to build commitment to implement the plan
  • Understand the process of producing, monitoring and reviewing the plan.
Related Results

Developing healthy relationships with clients and stakeholders is fundamental to running a successful sales strategy within an organisation. This course covers several aspects of client relationships from first contact through to maintaining and improving those relationships over the longer term.

First impressions really do count. Discover what great customer service looks like in order to make this a positive impression every time. This course covers both external and internal customers and will also offer practical steps on how to handle difficult customers.

Sell customer focused solutions to meet customer needs. This course is ideal for people who are new to selling or who consider themselves as 'non-salespeople'. You'll discover the essential principles of selling and we'll remove any fear you may have of being seen as high pressure or manipulative. 

Sharpen your effectiveness in an ever-changing sales environment. In this sales course, you will explore and practice the skills to continuously move your prospects forward toward closing deals.

Courses - Frequently Asked Questions

Get answers to common queries.