Interpersonal and Communication Skills

Effective Email Communication

Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.

Location
Date
Duration

Half Day

Time (AWST)
Address
Participants
Total

Overview

The increasing use of email in organisational life has not guaranteed its effectiveness as a means of communication. This course provides you with tips and tricks to be more efficient, effective and professional when communicating via email.

Who will benefit

Anyone who is required to manage high volumes of email and communicate electronically. The content is applicable for people from all levels.

Content

  • Using the common timesaving features of email systems
  • Prioritising and managing email messages
  • Structuring messages for maximum impact
  • Writing clear subject lines
  • Using appropriate greetings and sign-offs
  • Writing style, grammar and language.

Learning Outcomes

Participants should be able to:

  • Write clear and effective email messages
  • Manage the flow of email messages
  • Use appropriate language to suit the audience and topic.
Related Results

Knowing how to write clear, concise and effective communications is an essential workplace skill. This training course teaches you how to plan, organise and structure your writing to effectively reach your target audience. 

Equip yourself with the essential soft skills to thrive as a technical professional in today’s collaborative and cross-functional work environments. This course focuses on developing critical non-technical skills, such as effective communication, adaptability, and cross-functional collaboration, tailored to the unique challenges and perspectives of technical professionals.

This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality. 

Discover how to visualise and organise your thoughts quickly, communicate effectively under pressure, convey your ideas clearly and think on your feet faster. This course will teach you strategies to stay cool under pressure, enabling you to articulate and deliver your message clearly and concisely.

Courses - Frequently Asked Questions

Get answers to common queries.

FAQs