Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.
Half Day
The increasing use of email in organisational life has not guaranteed its effectiveness as a means of communication. This course provides you with tips and tricks to be more efficient, effective and professional when communicating via email.
Anyone who is required to manage high volumes of email and communicate electronically. The content is applicable for people from all levels.
Participants should be able to:
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Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
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