Interpersonal and Communication Skills

Effective Email Communication

Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.

Location
Date
Duration

Half Day

Time (AWST)
Address
Participants
Total

Overview

The increasing use of email in organisational life has not guaranteed its effectiveness as a means of communication. This course provides you with tips and tricks to be more efficient, effective and professional when communicating via email.

Who will benefit

Anyone who is required to manage high volumes of email and communicate electronically. The content is applicable for people from all levels.

Content

  • Using the common timesaving features of email systems
  • Prioritising and managing email messages
  • Structuring messages for maximum impact
  • Writing clear subject lines
  • Using appropriate greetings and sign-offs
  • Writing style, grammar and language.

Learning Outcomes

Participants should be able to:

  • Write clear and effective email messages
  • Manage the flow of email messages
  • Use appropriate language to suit the audience and topic.
Related Results

Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on your existing writing skills to present information in formal, informal, and proposal styles.

Good decision making is at the heart of management and leadership. This course explores, through a series of cases, a wide range of approaches to decision making to increase both awareness of risk and basic decision skills.

To become truly effective at work we must achieve a balance of our own time and the needs of the job. This course reinforces the need to take control over your behaviour and become responsible for job outcomes as well as simple processes. 

The backbone to every efficient and effective organisation is a cohesive team that works well together. This training course will help you to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret people's reactions and modify your own style when appropriate. 

Courses - Frequently Asked Questions

Get answers to common queries.

FAQs