Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.
Half Day
The increasing use of email in organisational life has not guaranteed its effectiveness as a means of communication. This course provides you with tips and tricks to be more efficient, effective and professional when communicating via email.
Anyone who is required to manage high volumes of email and communicate electronically. The content is applicable for people from all levels.
Participants should be able to:
Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. This course runs in Perth and select regional locations.
In this course, you’ll learn the essential ingredients for business networking, including in-person, people-centred connections, and online spaces such as LinkedIn.
How we manage our emotions and empathise with other people can have a dramatic impact on our effectiveness at leading and achieving results. This emotional intelligence course helps you better sense and respond to your own emotions and the emotions of others. This course is available in Perth and select regional locations.