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Effective People Management
Learning how to manage people effectively is crucial in optimising your performance as a professional. This people management skills training course will give you the tools to manage staff efficiently and effectively and nurture your growth to become a better leader and manager in your field. This course runs in Perth and select regional locations.
2 Days
Overview
People management skills are an essential element to getting the best from your team. This course is designed to enhance your people management skills by developing the personal insights necessary to lead, manage and interact with your colleagues effectively and productively.
You will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so that you can learn to maximise your own potential and that of your staff.
Over two days this people management course will equip you with essential interpersonal skills to successfully manage your team. You will gain a deeper understanding of the fundamental management and leadership process. This course offered in Perth will give you the skills needed to solve problems and negotiate conflicts. Throughout the course, you will also learn how to assess performance and counsel employees to encourage a culture of performance improvement.
Who will benefit
Managers, team leaders, project managers and anyone wanting to improve their interpersonal relationships and get the best from their team members. The content and skills are also relevant to experienced supervisors and to those who are relatively new to a leadership position but haven’t received leadership training.
Content
- Developing relationships
- Communication – giving instructions, orders, requests, and suggestions
- Conflict resolution
- Understanding what motivation is, and is not
- Orientation, on-boarding, and providing performance feedback
- Delegating effectively
- Steps for a difficult conversation
- Managing diversity
- Developing teams.
Learning Outcomes
After the completion of the Effective People Management course, participants should be able to:
- Adopt an effective communication style
- Work through issues with their team in a manner that is motivating, and enhances performance
- Manage conflict constructively
- Delegate effectively
- Assess team member performance and hold them accountable for their performance.
What past course attendees say:
Organisations often require knowledge and skills of specialists who don't work directly for them, and the workings of this relationship can have a big impact on the outcomes achieved. Learn a range of skills on how to engage stakeholders and increase the likelihood of positive outcomes.
Staff at all levels have the potential to play significant roles in supporting the growth of their colleagues. This practical mentoring course serves as an introduction to the key components of mentoring and the skills required of those who take up the mentoring role.
Through diverse and exciting learning approaches, this program is designed to empower and train new leaders. Guided by experienced facilitators and coaches, this program has been tailored to accelerate the development of our next generation of leaders.
This practical, relevant one-day course is designed to support individuals transitioning from team member to team leadership roles. This course runs in Perth and select regional locations.