Effective People Management

Learning how to manage people effectively is crucial in optimising your performance as a professional. This people management skills training course will give you the tools to manage staff efficiently and effectively and nurture your growth to become a better leader and manager in your field. The course runs in Perth, Bunbury, Geraldton, Kalgoorlie, Albany and Karratha. 

Location
Date
Duration

2 Days

Time (AWST)
Address
Participants
Total

Overview

People management skills are an essential element to getting the best from your team. This course is designed to enhance your people management skills by developing the personal insights necessary to lead, manage and interact with your colleagues effectively and productively.

You will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving so that you can learn to maximise your own potential and that of your staff.

Over two days this people management course will equip you with essential interpersonal skills to successfully manage your team. You will gain a deeper understanding of the fundamental management and leadership process. This course offered in Perth will give you the skills needed to solve problems and negotiate conflicts. Throughout the course, you will also learn how to assess performance and counsel employees to encourage a culture of performance improvement.

Who will benefit

Managers, team leaders, project managers and anyone wanting to improve their interpersonal relationships and get the best from their team members. The content and skills are also relevant to experienced supervisors and to those who are relatively new to a leadership position but haven’t received leadership training.

Content

  • Developing relationships
  • Communication – giving instructions, orders, requests, and suggestions
  • Conflict resolution
  • Understanding what motivation is, and is not
  • Orientation, on-boarding, and providing performance feedback
  • Delegating effectively
  • Steps for a difficult conversation
  • Managing diversity
  • Developing teams.

Learning Outcomes

After the completion of the Effective People Management course, participants should be able to:

  • Adopt an effective communication style
  • Work through issues with their team in a manner that is motivating, and enhances performance
  • Manage conflict constructively
  • Delegate effectively
  • Assess team member performance and hold them accountable for their performance.

 

What past course attendees say:

"I have gained a lot of knowledge about my role and am looking forward to implementing what I have learnt."
Cathy O’Keeffe
Mulberry Tree Childcare & Kindy
Area Manager
"Highly engaging course with the opportunity for personal reflection."
Annalee Le Roux
Pilbara Ports Authority
Accountant
Related Results

This program has been designed for individuals in mid to senior level management roles who aspire towards an executive level position. The approach and facilitation style of the program is tailored to create the ideal learning environment for exploring the topics that matter most to managers in those roles.

Learning how to be a good manager is critical for individuals who are new to leadership positions. This course is designed to help all emerging leaders, especially new managers or team leaders, to improve and develop their management skills and optimise their performance. This course runs in Perth, Bunbury, Geraldton and Kalgoorlie.

The course is aimed at medium sized organisations, and individuals within those organisations, who have realised that they need to start looking seriously at their carbon footprint. The content will help you understand where you are now, so that you can set realistic and sustainable targets and plans to contribute to the worldwide movement towards Net Zero.

Managers must play an active role in identifying and responding to specific opportunities to improve the performance of their employees. This course will help you to develop the coaching skills to support and sustain improved performance in others.

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