Strengthen the way you lead, support and develop people through coaching.
This course builds practical coaching capability for leaders who want to improve everyday conversations, encourage ownership and help others grow in their roles.
Coaching is an important leadership capability in today's workplaces. It supports performance, development, engagement and accountability by helping people think through challenges, clarify goals and identify practical next steps.
During this course, you will explore coaching as a practical leadership approach that can be used in performance, goal setting, career development and work-related conversations. You will practise deep listening, powerful questioning and structured coaching models, then apply them to real workplace situations.
You will also develop coaching plans for people you want to support back at work.
Is this course for you
This course is ideal for managers, supervisors, team leaders, and professionals who want to make coaching a more natural and effective part of how they lead.
This course is suited to individuals who:
During this training course, you will develop the capability to use coaching as a core part of your leadership approach. The course focuses on coaching models, powerful questions, active listening and development conversations, helping participants improve the quality of their interactions with team members.
By the end of this training course, you should be able to:
The Frontline Leader Program is the essential development experience for managers, supervisors, team leaders and frontline managers. It combines exposure to contemporary business and management practices with a stimulating learning environment and practical workplace application.
Balance opposing demands to create clarity and adaptability
This course helps you navigate modern leadership challenges with confidence and integrity. You’ll learn frameworks to flex your approach, strengthen your emotional adaptability and lead with purpose in contexts that demand both decisiveness and empathy.
Many of today’s projects depend on people who don’t report directly to you. This course helps you master the art of leading through influence.
You will discover how to create shared goals, strengthen trust and guide collaboration to deliver results together.
Change is a constant in every organisation, but leading it well takes skill and self-awareness. This practical course helps you plan, communicate and guide change with purpose.
You will learn how to build understanding, engage your team and turn transition into progress.