Research shows that most inexperienced negotiators rush too quickly to bargaining and don't spend enough time on planning. This practical course equips you with the tools, techniques and tactics required to manage negotiations successfully.
2 Days
The negotiation skills course focuses on the skills you need for achieving positive results during a negotiation. You will develop the tools, techniques and concepts that are required to manage negotiations successfully in a variety of situations including contracts, sales, project management and teams.
Whether you're negotiating deals, resolving conflicts, or simply looking to improve your communication skills, this negotiating course will help you excel in achieving win-win outcomes.
Anyone whose role requires negotiation with others, including managers, team leaders and supervisors, sales and account managers, senior customer service representatives and project or change managers.
You will learn to:
Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, develop confidence and learn to communicate effectively with people at all levels in your organisation.
Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on your existing writing skills to present information in formal, informal, and proposal styles.
This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality.
There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. This course runs in Perth and select regional locations.