Research shows that most inexperienced negotiators rush too quickly to bargaining and don't spend enough time on planning. This practical course equips you with the tools, techniques and tactics required to manage negotiations successfully.
2 Days
The negotiation skills course focuses on the skills you need for achieving positive results during a negotiation. You will develop the tools, techniques and concepts that are required to manage negotiations successfully in a variety of situations including contracts, sales, project management and teams.
Whether you're negotiating deals, resolving conflicts, or simply looking to improve your communication skills, this negotiating course will help you excel in achieving win-win outcomes.
Anyone whose role requires negotiation with others, including managers, team leaders and supervisors, sales and account managers, senior customer service representatives and project or change managers.
You will learn to:
Building stronger, more meaningful relationships and understanding with Aboriginal and Torres Strait Islanders is the key outcome of this enlightening course.
Boost your effectiveness in handling Crucial Conversations by adding on the Crucial Conversations for Accountability module.
Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality.