New Supervisor

Learning how to be a good supervisor is critical to reach optimum effectiveness faster and avoid feeling like you’ve been 'thrown in at the deep end'. This supervisor course will help ensure you perform at the highest level on site or in the office. This course runs in Perth, Bunbury, Geraldton, Albany, Kalgoorlie and Karratha.


2 Days

Time (AWST)


The New Supervisor course helps develop the skills and techniques required to set the foundations for efficient communication and effective relations between supervisor and staff. The learning outcomes of this course have applications across all industries, including construction, safety, mining, hospitality and government.

Supervisors who attend this popular and fundamental training course become much more effective and productive in their role. They also have fewer problems within their workplace because they are sensitive to what motivates their staff, are better at solving problems and have improved leadership skills.

This supervisor training course explores the management of teams and relationships between supervisor and worker. It shows group or team leaders the functions of effective groups or teams and provides valuable tips and insights on integrating concerns of task, team and individual to support organisational goals.

Who will benefit

Recently appointed or potential supervisors who need to develop an understanding of the key elements of the role. This course may also be suitable for others without formal supervisory training, aspiring to be a more successful team leader or to fulfil a supervisory or mentor role within their area.


  • Identifying and using key communication skills
  • Effective delegation techniques
  • Managing and motivating teams
  • Handling performance consequences
  • Controlling interpersonal and intergroup conflict
  • Applying leadership principles.

Learning Outcomes

You will learn to:

  • Recognise human factors affecting the supervisor’s role
  • Identify and apply key human resource skills of communication, motivation and delegation
  • Manage and resolve interpersonal and intergroup conflict, including performance consequences
  • Select and apply appropriate leadership skills to various situations
  • Support your organisation's broader operational plan through your newly acquired supervisory skills.

This course is also delivered via a virtual classroom and is indicated by "Virtual" next to the date.

What past course attendees say:

"The facilitator was great and I learnt a lot."
Rob Shammas
H-E Parts International
Workshop Supervisor
"Great environment with great people and discussions."
Djafar Harfouch
Perenti Group
Senior Service Desk Officer
Related Results

This practical course equips participants with the skills and knowledge to face choosing and setting priorities head-on. Learn how to set realistic goals and targets, organise work activities and achieve a healthy work life balance whilst meeting agreed goals and expectations.

Using case studies and simulation exercises, this course will help you to implement strategies to ensure your team works effectively together to achieve a set of goals and objectives.

Through diverse and exciting learning approaches, this program is designed to empower and train new leaders. Guided by experienced facilitators and coaches, this program has been tailored to accelerate the development of our next generation of leaders.

Responsible leadership is a prerequisite for high performing teams. This program focuses on creating an understanding of the role of the leader in a modern organisation. Flexibility and the capacity to apply a range of leadership styles is critical. 

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