Time management starts with understanding where your time goes and what gets in the way.
This one-day course helps you identify your main time traps, set clearer priorities and make deliberate choices about how you plan and protect your work.
Time pressure can come from competing priorities, frequent interruptions, poor planning, procrastination and taking on too much. While you cannot control every demand, you can change how you organise work, communicate boundaries and respond to common distractions.
During this course, you will review your role and highest-value tasks, then practise techniques for prioritising, scheduling, managing email, protecting focused work and starting tasks you have delayed. You will also explore assertive refusal, delegation and optional ways AI can support routine administration and first-pass planning. You will finish by identifying practical changes to apply at work.
Is this course for you
This course is for anyone who wants practical ways to manage daily workload and competing demands. It is suited to people who are new to formal time management training or want to refresh their approach to prioritising, planning, focus and boundaries.
This course is suited to individuals who want to
clarify which tasks deserve the greatest attention
reduce the impact of time traps and distractions
prioritise and schedule work more deliberately
manage email and interruptions more efficiently
address procrastination and overcommitment
establish clearer boundaries and delegate appropriately
During this training course, you will develop practical techniques for managing your time and workload more effectively. The course focuses on prioritisation, scheduling, email management and assertiveness, helping participants work with greater focus and reduce the pressure of competing demands.
By the end of this training course, you should be able to:
Identify and minimise the impact of time traps
Prioritise and schedule tasks effectively
Develop efficient email management techniques
Prevent overcommitment by being assertive
Combat procrastination
Emotional intelligence helps you understand yourself and others so you can communicate, collaborate and lead more effectively.
In this course, you’ll explore how emotions influence behaviour, decision making and relationships at work. You’ll learn practical ways to manage your own responses, read emotional cues and build stronger, more positive connections.
Academic writing is a skill that can be learned and improved. This course helps you plan, research and structure your assignments with confidence, while developing clear and professional written communication.
You will learn how to write cohesively, reference correctly and present your work to a high academic standard.
Influence is a key part of getting things done at work. In this course, you’ll learn how to communicate with purpose, gain support for your ideas and find solutions that work for everyone.
You will explore practical techniques to build trust, adapt your approach and achieve positive outcomes through authentic, respectful influence.
Some conversations can change results, relationships and culture. This course, based on the award-winning Crucial Conversations for Mastering Dialogue framework, helps you handle high-stakes discussions with confidence and respect.
You will learn how to stay calm, speak honestly and listen openly so you can build trust, reach alignment and achieve stronger outcomes together.