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Leading a Diverse Workforce
This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity. This course runs in Perth and Bunbury.
1 Day
Overview
Most people agree that diversity is a good thing for a workplace. However, few recognise that it can be more demanding to manage such a group of people and to realise the full benefits from diverse thinking and perspectives.
Leaders play a critical role in turning diversity into inclusion, performance and innovation. This program gives you practical tools to understand how identity and difference show up at work, build psychological safety and inclusive practices, and harness varied perspectives for better decisions and results.
Who will benefit
This course is designed for leaders and managers across industries who want to build inclusive high performing teams and strengthen how they lead in diverse workplaces.
Content
Who am I as an inclusive leader?
Explore your identity, values and lived experience, and how these shape your leadership style, impact and responsibilities in diverse teams.
Communicating across difference
Learn how culture, power and bias influence communication, and practise strategies to listen, speak and give feedback in ways that build trust and inclusion.
Systems check for inclusivity by design
Examine your existing policies, processes and everyday practices through an inclusive lens, and identify practical changes that remove barriers and reduce bias.
Team diversity practices for better decisions and performance
Apply inclusive decision-making and meeting practices that surface more voices, improve psychological safety and lift team performance.
Harnessing diversity for innovation
Apply the tools and frameworks from the course to generate innovative solutions for an authentic challenge from your workplace context.
Learning Outcomes
Participants should be able to:
- Define and understand how diversity, inclusion and psychological safety impact day-to-day performance
- Reflect on current practices versus ethical and inclusive standards
- Unpack dynamics that shape communication across diverse groups
- Strengthen your cultural intelligence (CQ) and practical inclusion skills
- Explore your identity and how it shapes your leadership choices and impact
- Use practical tools to build stronger relationships and psychological safety
- Harness diversity as a driver of innovation, adaptability and resilience
- Leverage varied perspectives for more creative and effective problem solving
- Link inclusive leadership to better decision making and performance
The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.
If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.
To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.
Tailored for current supervisors, this course builds on your existing experience with people management. You will learn how to enhance your leadership skills and maximise your own potential and that of your staff.
