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Professional Executive Assistant
Executive assistants can play a vital role in the effectiveness of their managers. This course improves your awareness of day-to-day managerial needs and will develop your planning and organisational skills.
2 Days
Overview
Executive assistants can play a vital role in the effectiveness of their managers. This course improves your awareness of day-to-day managerial needs and will develop your planning and organisational skills.
Who will benefit
Administrative assistants who are seeking a better understanding of the many requirements of their support position and people about to be promoted to a personal assistant position.
Content
- Communicating effectively
- Planning and setting objectives
- Working relationships
- Time management
- Team building
- Resolving conflict
- Coping with stress.
Learning Outcomes
Participants should be able to:
- Plan and set objectives
- Communicate effectively
- Contribute to the maintenance and improvement in working relationships
- Save time in thirty different ways
- Appreciate the process and rewards of team building
- Resolve conflicts in a professional manner
- Cope with stress.
Conducting successful meetings saves the time and frustrations of all participants. This course will develop your knowledge of a chairperson role and hone your meeting management skills.
This course focuses on meetings from the minute-taker's point of view. You'll get practical, confidence-boosting tips that will help you support the Chairperson and make your meetings a success.
This course explores the various aspects of this all-important role within an organisation. You will learn a number of skills to improve their capacity to service customer and client needs in an effective and professional manner.