HR plays a central role in shaping positive, fair and well-functioning workplaces. This course introduces the essentials of HR practice and helps you build the practical skills needed to support people effectively.
You will learn how core HR processes work, how legislation underpins everyday decisions and how to navigate common people challenges with confidence.
1 Day
Whether you are new to HR or stepping into broader people responsibilities, understanding the fundamentals makes a meaningful difference. This course introduces the key functions of HR, from workforce planning and recruitment to performance management and workplace legislation. You will explore how HR supports both organisational outcomes and the experiences of individuals at work.
You will learn how to write job descriptions, develop selection criteria and conduct structured recruitment interviews that support fair and effective hiring. The program also covers how performance is managed, how to approach termination with professionalism and care and how HR contributes to a respectful, compliant workplace.
With practical examples and clear explanations, you will gain confidence in working with diverse stakeholders, supporting managers and understanding how HR processes fit together as part of a well-rounded people function.
Is this course for you
This course is ideal for newly appointed HR officers, those seeking a career in HR, and managers and supervisors who want to strengthen their knowledge of HR practices.
This course is suited to individuals who want to:
build a solid foundation in HR principles and practices
strengthen understanding of key HR processes
apply HR knowledge confidently in the workplace
support effective people management and compliance
By the end of this training course, you should be able to:
Identify the main organisational planning activities of HR management
Develop job descriptions, selection criteria and conduct effective interviews
Manage termination processes with professionalism and care
Understand legislation relevant to HR responsibilities
Recognise the key features of performance management systems
Work effectively with diverse internal stakeholders.
When concerns or allegations arise, the way they are handled can protect trust or place it at risk. This course gives you a clear, ethical and structured approach to managing inquiries and investigations.
You will learn how to plan the process, gather information objectively and act with fairness and respect for everyone involved.
Hiring well can make all the difference to your team, and the cost of getting it wrong can be significant.
This course helps you attract the right people, run structured and fair selection processes and make confident decisions about who will thrive in your workplace.
You will learn practical techniques for defining roles, interviewing effectively and creating a positive candidate experience from first contact through to onboarding.
When performance management is done well, it strengthens trust, supports development and lifts results. This course helps you refine performance processes so they are consistent, constructive and motivating.
You will also learn how to approach challenging conversations with clarity and confidence.
Employment law touches almost every part of working life. This course helps you understand the key legislation that shapes the employee-employer relationship and gives you the confidence to recognise your obligations, spot potential risks and support fair, compliant workplace practices.