Workplace inquiries and investigations are usually complex and stressful. However, through this course you'll learn the steps and processes that will help to resolve the issues and minimise the negative impacts on your organisation.
Conducting a workplace inquiry or investigation is often a period of great stress, but it can also be one of great opportunity. Such stress often comes from the highly charged emotional environment and the sense of loss felt by many of the people involved. Opportunity arises from the chance to fix a problem and to gain credibility through an approach that is conscientious and demonstrates integrity. This course offers a systematic approach to managing the process and highlights some of the pitfalls for those who have responsibility for the outcome.
Individuals who have, or who are likely to be given, the responsibility for initiating, completing and reporting on a workplace inquiry or investigation. Prior experience of investigations into employee behaviour such as inappropriate conduct, discrimination, harassment or a reported bullying allegation is not required.
Participants should be able to: