Workplace inquiries and investigations are usually complex and stressful. However, through this course you'll learn the steps and processes that will help to resolve the issues and minimise the negative impacts on your organisation.
1 Day
Conducting a workplace inquiry or investigation is often a period of great stress, but it can also be one of great opportunity. Such stress often comes from the highly charged emotional environment and the sense of loss felt by many of the people involved. Opportunity arises from the chance to fix a problem and to gain credibility through an approach that is conscientious and demonstrates integrity. This course offers a systematic approach to managing the process and highlights some of the pitfalls for those who have responsibility for the outcome.
Individuals who have, or who are likely to be given, the responsibility for initiating, completing and reporting on a workplace inquiry or investigation. Prior experience of investigations into employee behaviour such as inappropriate conduct, discrimination, harassment or a reported bullying allegation is not required.
Those interested in incident or accident investigation should refer to Preventing and Responding to WHS Incidents.
Participants should be able to:
The status and range of responsibilities of the human resource management function have increased substantially in recent years. This course will develop the skills and knowledge which must be acquired by HR professionals.
A thorough understanding of employment law is essential to both maintain compliance with the relevant legislation and to maintain high quality employment practices. Refresh and update your knowledge of the current laws during this two day course.
Many managers and supervisors are expected to be involved with some human resource issues within their role. This course will introduce those leaders to general human resource concepts.
This course will expose you to models and frameworks which are an essential toolkit for all coaches. The course is interactive and practical, giving you the skills that can be applied immediately back in the workplace.