Performance Management

This practical course covers how to set up a performance management system as well as practical aspects of preparing for and conducting the review, and giving constructive feedback.


2 Days



Performance management that is done well has the potential to contribute to improved job satisfaction and work output of employees. You will learn how to review and improve performance management systems within their organisation to better support employees through the process. This course will help you feel more confident in your ability to make the performance appraisal of your staff a transparent and fair experience.

Who Will Benefit

HR officers, advisers, line managers, supervisors and other people involved in these roles.


  • The role of performance management in the organisation
  • The Performance Management Cycle
  • Developing individual performance goals
  • Coordinating learning and development plans
  • Managing poor performance
  • The legal aspects of performance management
  • Coaching line managers to enable them to effectively conduct discussions about performance.

Learning Outcomes

Participants should be able to:

  • Review and support performance management systems
  • Coordinate development strategies
  • Coordinate formal feedback process
  • Provide feedback and coaching support to line managers
  • Communicate the benefits of performance management.
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