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Performance Management
When performance management is done well, it strengthens trust, supports development and lifts results. This course helps you refine performance processes so they are consistent, constructive and motivating.
You will also learn how to approach challenging conversations with clarity and confidence.
1 Day
What to expect
Performance management plays a vital role in helping people understand expectations, grow their capability and contribute meaningfully to organisational goals. This course introduces the full performance management cycle and explores how clear processes, thoughtful conversations and aligned goals create a positive foundation for development.
You will learn how to review and improve existing performance systems, set goals that connect individual work with broader priorities and provide feedback in ways that motivate and support progress. The program also helps you understand the legal considerations that shape performance management, ensuring your approach is both fair and compliant.
With practical tools and guided practice, you will build confidence in managing underperformance through coaching and structured discussions. You will leave equipped to create a performance environment that encourages accountability, growth and genuine engagement.
Is this course for you
This course is ideal for HR officers, advisors, line managers, supervisors, and anyone seeking to build confidence in performance management practices.
This course is suited to individuals who want to:
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build confidence in managing performance effectively
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apply fair and consistent performance management practices
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address performance issues constructively
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support improved individual and team performance
What you will explore
Where this course can take you
HR plays a central role in shaping positive, fair and well-functioning workplaces. This course introduces the essentials of HR practice and helps you build the practical skills needed to support people effectively.
You will learn how core HR processes work, how legislation underpins everyday decisions and how to navigate common people challenges with confidence.
Coaching is a powerful way to lift performance and support people through change. This course helps you build the skills to coach with structure and confidence.
You will learn practical models, communication techniques and real-world methods you can apply from your very next conversation.
When concerns or allegations arise, the way they are handled can protect trust or place it at risk. This course gives you a clear, ethical and structured approach to managing inquiries and investigations.
You will learn how to plan the process, gather information objectively and act with fairness and respect for everyone involved.
A strong HR strategy does more than support the business; it helps shape its direction. This course builds your capability to design people strategies that align with organisational goals, anticipate change and position HR as a genuine strategic partner.
You will learn how to influence stakeholders, lead meaningful change and deliver long-term value through thoughtful, well-integrated HR practices.