The backbone to every efficient and effective organisation is a cohesive team that works well together. This Perth based training course is geared to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret peoples' reactions and modify your own style when appropriate. This short course helps you learn how to improve interpersonal skills that are fundamental to strengthening relationships at work and beyond. When your interpersonal communication works well, you will find your relationships improving and your stress level dropping accordingly.

Overview

This training program is designed to develop your soft skills, manage your emotions and improve your relationships in the workplace. This Perth based workshop-style program will maximise your ability to interact positively at work and in all aspects of your life. 

Who Will Benefit

People who want to gain greater levels of cooperation at work from clients, co-workers, employees and managers. Those who are having difficulty in work relationships and who want to acquire skills to help improve this.

Content

  • Four behaviours that break down relationships
  • Trigger behaviours and managing emotions
  • Developing the right relationship set
  • Bidding and influencing
  • Facial expressions and body language
  • Reading micro facial expressions
  • Positive emotional ‘bank account’
  • DISCflexTM Business Behaviour Assessment.

Learning Outcomes

Participants should be able to:

  • Gain an understanding of their personal communication style and how it is viewed by others
  • Improve the management of their emotions
  • Identify and avoid aggression trigger behaviours
  • Respond non-aggressively when challenged
  • Identify positive and negative relationship opportunities at work.

Optional/Additional Coaching Package:

Fees:

(3 x 1 hour):

$900   Non Member
$800  Corporate / Professional Member
Course Number
171
Dates
    Make a Booking
    Duration

    3 Days
    Time
    Location

    * Minimum numbers are required for course to proceed

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