Tough discussions with a direct report, peer, boss, supplier or customer can arise in a variety of situations. This course will show you how to prepare for these challenges and increase the likelihood of a successful outcome for everyone involved. This course runs in Perth and select regional locations.
1 Day
Challenging workplace discussions can arise in any professional setting. This course will equip you with practical techniques to navigate these interactions confidently and constructively, addressing both the issues at hand and workplace dynamics effectively.
Professionals, team leaders and managers seeking to enhance their ability to handle challenging interactions. This course is ideal for anyone who wants to build their communication skills and tackle workplace challenges with confidence and professionalism.
You will learn to:
To become truly effective at work we must achieve a balance of our own time and the needs of the job. This course reinforces the need to take control over your behaviour and become responsible for job outcomes as well as simple processes.
Learning how to communicate effectively in the workplace is crucial in optimising your performance. Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately, the keys to communicating effectively can be learned. This course runs in Perth, Bunbury and Kalgoorlie.
This course is aimed at anybody who wants to improve their speaking skills in informal situations. You’ll have more confidence and greater skills to interact with others, to speak in informal situations, and to present in front of small groups.
Good decision making is at the heart of management and leadership. This course explores, through a series of cases, a wide range of approaches to decision making to increase both awareness of risk and basic decision skills.