FREQUENTLY ASKED QUESTIONS
How long will it take to complete my qualification?
This depends on your current level of experience and the requirements of the qualification. On average you should expect your learning and assessment journey to span 6 months - 2 years. You will be advised of any specific deadlines for your assessments.
The completion of any qualification is subject to training package updates (a decision made by the relevant Industry Skills Council). AIM WA will notify you as soon as practical if you are impacted by any changes.
You are encouraged to commence your assessments within 3 months of completing any associated training to maximise retention of information and to capitalise on the motivation resulting from the training. Some qualifications have specific submission dates.
How much will it cost?
Attaining a qualification involves payment of program fees and the related Assessment/ RPL fees. Your investment for any qualification will vary according to the programs you select, and whether or not you choose to apply for Recognition of Prior Learning (RPL). On most programs, additional fees apply for assessment. Assessment and RPL Fees are calculated per unit of competency. Additional travel costs and fees apply for on-site assessment outside Perth metropolitan area. For total costs, visit aimwa.com
When do I have to pay for my qualification?
With some exceptions, the assessment fee has not been built into the program fees. Where assessment fees have not been invoiced as part of the program you will be invoiced once your enrolment application has been accepted for your chosen qualification.
Do Corporate Members receive a discount?
Yes they do. If your organisation is an AIM WA Corporate Member you will receive a reduced program fee according to your level of membership (Corporate Gold/ Regional, Corporate Silver or Corporate Bronze/Plus). You are also entitled to reduced Assessment and RPL fees. If your organisation is not currently a Corporate Member then please consider the benefits and savings available to you by visiting us at New Corporate Membership or by contacting us at CorporateMembership@aimwa.com and we will be able to assist you with your queries.
Should I become a Professional Member at AIM WA?
If you are completing a qualification it is worth your while becoming a Professional Member of AIM WA. Not only do you get the discounted pricing for your qualification, we will waive the $99.00 processing fee for your membership application plus you will get all the additional benefits and learning resources exclusively for AIM WA members. Find out more about the extensive range of Professional Member Benefits.
What is Credit Transfer?
If you already hold units of competency with another training organisation you may be able to use these towards another qualification in a process called Credit Transfer (CT). You will need to provide a copy of your Statement of Attainment, Record of Results or access to view your transcript via your Student Portal through the USI Organisation Portal.(where you set up your USI) before any relevant and equivalent competencies are recognised. An administrative fee of $250 may apply for Credit Transfer
What if not all of the competencies in the qualification suit my role?
The electives offered with all our qualifications are based on our experience and feedback from industry. We also appreciate that our electives will not meet everyone’s needs. Please contact us to discuss alternative packaging options.
What type of assessment is involved?
Our vocational qualifications are targeted at existing workers. Generally, the assessment requirements are a combination of work based projects / tasks, underpinning knowledge questions, personal statements and third-party evidence. The emphasis is on application of knowledge and skills in the workplace.
What if my assessment includes confidential or commercially sensitive information?
AIM WA recognises that it is important for you to know that any information provided by you to AIM WA is:
- Stored Securely
- Maintained accurately
- Not shared with others without your consent as regulated by the Australian Privacy Principles
- Covered by a Confidentially Contract and Code of Conduct that all our assessors are bound by.
In most cases it is possible to remove names or other details from your assessments while still maintaining the integrity of the document. In some instances, your Assessor may be able to visit you on - site so that you can show them the evidence – please be aware that on-site assessment may attract additional costs.
What if I need help finishing the qualification?
Assessment Services can assist with your queries or arrange for an assessor to contact you. We will help get you on the right track! Take advantage of our FREE Qualification Support Workshops. Book on-line to let us know you are coming.
What if I am asked for further evidence?
Your assessor will contact you if they require you to submit further information to satisfy the rules of evidence – they will guide you as to how you can go about filling the gaps. Provided the additional evidence is submitted within 4 weeks (or as agreed with your assessor) no additional fee will be applied.
What if I am Not Yet Competent?
If after requesting further evidence your assessor still determines that you are Not Yet Competent, you may resubmit your assignment as many times as required. Re-assessment is charged per Unit of Competence, at the standard rate.
Can I appeal the decision?
If you are unhappy with the outcome of your assessment, you have a right of appeal.
The appeals/grievance process is:
- Ask the Assessor to explain their decision in more detail. Discuss the areas they feel required more attention or more evidence
- If you are happy with their explanation, work together on a development plan to help you acquire the relevant skills and/or knowledge, or to provide additional evidence of your competence
- If you are still unhappy after hearing the Assessor’s explanation then your appeal/grievance should be made in writing to Assessment Services
Any grievance about AIM WA and/or appeal against an assessment decision will be managed in the strictest confidence.
When will my Qualification be issued?
Once you have completed all of the required units of competency for your qualification you will be issued with a testamur (the Qualification) as well as a Record of your Results. Your qualification will also be custom framed and presented at a Graduation Evening.
Statements of Attainment* are only issued upon successful demonstration of competence against nationally recognised unit(s) of competency and only if required.
All accounts must be settled before AIM WA will issue certification documents.
You must also supply us with your Unique Student Identifier before we can issue any certification documents.
What if I misplace my Certification Documents?
Don’t panic! AIM WA keeps accurate records of your training and assessment history which you can readily access. A PDF copy of your Certification documents can be provided at no charge. We can also reissue your Certification documents – administrative costs apply.
Re-issuing of Certification Documents
Hard-copy printing of a Statement of Attainment*
Qualification and Record of Results
Framed Qualification and Record of Results
* Since July 2015 AIM WA switched to electronic Statements of Attainment.