To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.
1 Day
While the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to proactive (plan to get it right the first time).
This course is designed to equip you with the knowledge, tools and skills required to excel in quality management and continuous improvement practices.
Using immersive case studies and other activities, you will explore ways to improve all aspects of your business, including workplace relationships, processes, products and services.
All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.
You will learn to:
Using case studies and simulation exercises, this course will help you to implement strategies to ensure your team works effectively together to achieve a set of goals and objectives. This course runs in Perth and select regional locations.
This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity. This course runs in Perth and Bunbury.
Learning how to be a good supervisor is critical to reach optimum effectiveness faster and avoid feeling like you’ve been 'thrown in at the deep end'. This supervisor course will help ensure you perform at the highest level on site or in the office. This course runs in Perth and select regional locations.
This practical course equips participants with the skills and knowledge to face choosing and setting priorities head-on. Learn how to set realistic goals and targets, organise work activities and achieve a healthy work life balance whilst meeting agreed goals and expectations.