(08) 9383 8000
Effective Stakeholder Engagement
Communication by managers within an organisation should be guided by the real needs of stakeholders. This course explores several tools to help identify those real needs and not just work from assumptions. In doing so, organisations can create communication strategies that enable effective engagement with those stakeholders.
2 Days
Overview
Stakeholder engagement is integral to the success of all projects and major organisational change initiatives, regardless of the size of the project. Too often, relationships with stakeholders are managed in an informal or intuitive way. This casual approach to stakeholder engagement is one of the most common causes of project failure which could easily be prevented with better planning.
Who will benefit
Project managers, coordinators, community workers or other staff who are responsible for projects with a number of diverse stakeholders.
Content
- A strategic approach to stakeholder management
- Realising the benefits of stakeholder engagement
- Analysing stakeholder interests and needs
- Stakeholder engagement methods and processes
- Stakeholder communication plans
- Evaluating engagement effectiveness
- Responding to changing stakeholder interests.
Learning Outcomes
Participants should be able to:
- Define the needs and aspirations of their stakeholders
- Develop a planned approach to connect with each of the most significant stakeholders
- Set up performance measures to determine the success or failure of their approach
- Align the stakeholder engagement plan with the overall strategy for the project.
What past course attendees say:
Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on your existing writing skills to present information in formal, informal, and proposal styles.
Conflict at work should enable ideas to be tested and new directions to be explored. In this course, you will examine positive and negative conflicts and discover conflict resolution techniques for your work and personal life. This course runs in Perth and Kalgoorlie.
In this course, you’ll learn the essential ingredients for business networking, including in-person, people-centred connections, and online spaces such as LinkedIn.
Learning how to communicate effectively in the workplace is crucial in optimising your performance. Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately, the keys to communicating effectively can be learned. This course runs in Perth, Bunbury and Kalgoorlie.