Tough discussions with a direct report, peer, boss, supplier or customer can arise in a variety of situations. This course will show you how to prepare for these challenges and increase the likelihood of a successful outcome for everyone involved. This course runs in Perth and select regional locations.
1 Day
Challenging workplace discussions can arise in any professional setting. This course will equip you with practical techniques to navigate these interactions confidently and constructively, addressing both the issues at hand and workplace dynamics effectively.
Professionals, team leaders and managers seeking to enhance their ability to handle challenging interactions. This course is ideal for anyone who wants to build their communication skills and tackle workplace challenges with confidence and professionalism.
You will learn to:
Delivered in partnership with The Pacific Institute®, this globally renowned course is designed to cultivate mindsets that increase thinking flexibility, facilitate change and drive high performance. Over 6.5 million people across 60 countries have benefitted from this course.
How we manage our emotions and empathise with other people can have a dramatic impact on our effectiveness at leading and achieving results. This emotional intelligence course helps you better sense and respond to your own emotions and the emotions of others. This course is available in Perth and select regional locations.
Research shows that most inexperienced negotiators rush too quickly to bargaining and don't spend enough time on planning. This practical course equips you with the tools, techniques and tactics required to manage negotiations successfully.
Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on your existing writing skills to present information in formal, informal, and proposal styles.