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Improving Your Interpersonal Relationships at Work
The backbone to every efficient and effective organisation is a cohesive team that works well together. This training course will help you to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret people's reactions and modify your own style when appropriate.
3 Days
Overview
This short course helps you learn how to improve interpersonal skills that are fundamental to strengthening relationships at work and beyond. When your interpersonal communication works well, you will find your relationships improving and your stress level dropping accordingly.
This Perth based workshop-style course is designed to develop your soft skills, manage your emotions and improve your relationships in the workplace. It will maximise your ability to interact positively at work and in all aspects of your life.
Who will benefit
People who want to gain greater levels of cooperation at work from clients, co-workers, employees and managers. Those who are having difficulty in work relationships and who want to acquire skills to help improve this.
Content
- Four behaviours that break down relationships
- Trigger behaviours and managing emotions
- Developing the right relationship set
- Bidding and influencing
- Facial expressions and body language
- Reading micro facial expressions
- Positive emotional ‘bank account’
- Behaviour Assessment.
Learning Outcomes
Participants should be able to:
- Gain an understanding of their personal communication style and how it is viewed by others
- Improve the management of their emotions
- Identify and avoid aggression trigger behaviours
- Respond non-aggressively when challenged
- Identify positive and negative relationship opportunities at work.
Program Requirements
Pre-work will be required prior to attendance on this program.
Optional/Additional Coaching Package:
Fees:
(3 x 1 hour)
| $900 | Non Member |
| $800 | Corporate / Professional Member |
What past course attendees say:
How we manage our emotions and empathise with other people can have a dramatic impact on our effectiveness at leading and achieving results. This emotional intelligence course helps you better sense and respond to your own emotions and the emotions of others. This course is available in Perth and select regional locations.
We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.
This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality.
Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.