If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.
1 Day
Planning at the organisational level sets the direction and influences activities carried out by teams and individuals. Effective development and implementation of an operational plan can contribute towards better performance and improved processes and production within an organisation. Other important byproducts of the planning process are increased customer satisfaction and the capacity to manage change more effectively.
All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.
You will learn to:
Using case studies and simulation exercises, this course will help you to implement strategies to ensure your team works effectively together to achieve a set of goals and objectives. This course runs in Perth and select regional locations.
This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity. This course runs in Perth and Bunbury.
The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.
This practical course equips participants with the skills and knowledge to face choosing and setting priorities head-on. Learn how to set realistic goals and targets, organise work activities and achieve a healthy work life balance whilst meeting agreed goals and expectations.