Soft Skills for Non-Technical Professionals

Soft Skills for Technical Professionals

Equip yourself with the essential soft skills to thrive as a technical professional in today’s collaborative and cross-functional work environments. This course focuses on developing critical non-technical skills, such as effective communication, adaptability, and cross-functional collaboration, tailored to the unique challenges and perspectives of technical professionals.

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Duration

1 Day

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Overview

Participants will engage in practical exercises and real-world scenarios designed to strengthen their ability to communicate complex concepts to non-technical audiences, work seamlessly across teams, and handle the rapid changes often encountered in technical roles. This hands-on approach ensures participants leave the course with actionable strategies to apply these skills confidently in their roles.

This course addresses the growing demand for technical professionals to develop a people-oriented mindset and bridge communication gaps, especially when discussing risk, security, and technical implementations. Participants will gain insight into how effective soft skills can enhance productivity, improve teamwork, and facilitate organisational success.

Who will benefit

  • Technical professionals who want to improve their interpersonal and communication skills
  • Project managers in tech fields seeking to foster better cross-functional collaboration
  • IT and engineering team leads who want to bridge technical and non-technical communication
  • Business stakeholders and leaders aiming to support technical teams in developing essential soft skills

Content

Learning Outcomes

  • Gain a foundational understanding of essential soft skills needed for technical roles
  • Develop clear, accessible communication skills for explaining technical concepts to non-technical audiences
  • Build adaptability and flexibility in handling change and addressing team dynamics
  • Improve collaboration skills for working effectively with cross-functional teams
  • Enhance emotional intelligence and self-awareness to handle feedback and foster constructive interactions
  • Apply soft skills to typical scenarios in technical settings, such as managing security concerns and implementing new technologies
  • Recognise the impact of clear communication and collaboration on project success and team morale
Related Results

Communication by managers within an organisation should be guided by the real needs of stakeholders. This course explores several tools to help identify those real needs and not just work from assumptions. In doing so, organisations can create communication strategies that enable effective engagement with those stakeholders.

Tough discussions with a direct report, peer, boss, supplier or customer can arise in a variety of situations. This course will show you how to prepare for these challenges and increase the likelihood of a successful outcome for everyone involved. This course runs in Perth and select regional locations.

Speaking or make a visual presentation to a group can be a stressful experience. This course explores the skills required to create and deliver highly effective presentations with confidence and style. You will also learn how to use visual aids to achieve optimal impact.

How we manage our emotions and empathise with other people can have a dramatic impact on our effectiveness at leading and achieving results. This emotional intelligence course helps you better sense and respond to your own emotions and the emotions of others. This course is available in Perth and select regional locations.

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