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Soft Skills for Technical Professionals
Equip yourself with the essential soft skills to thrive as a technical professional in today’s collaborative and cross-functional work environments. This course focuses on developing critical non-technical skills, such as effective communication, adaptability, and cross-functional collaboration, tailored to the unique challenges and perspectives of technical professionals.
1 Day
Overview
Participants will engage in practical exercises and real-world scenarios designed to strengthen their ability to communicate complex concepts to non-technical audiences, work seamlessly across teams, and handle the rapid changes often encountered in technical roles. This hands-on approach ensures participants leave the course with actionable strategies to apply these skills confidently in their roles.
This course addresses the growing demand for technical professionals to develop a people-oriented mindset and bridge communication gaps, especially when discussing risk, security, and technical implementations. Participants will gain insight into how effective soft skills can enhance productivity, improve teamwork, and facilitate organisational success.
Who will benefit
- Technical professionals who want to improve their interpersonal and communication skills
- Project managers in tech fields seeking to foster better cross-functional collaboration
- IT and engineering team leads who want to bridge technical and non-technical communication
- Business stakeholders and leaders aiming to support technical teams in developing essential soft skills
Content
Learning Outcomes
- Gain a foundational understanding of essential soft skills needed for technical roles
- Develop clear, accessible communication skills for explaining technical concepts to non-technical audiences
- Build adaptability and flexibility in handling change and addressing team dynamics
- Improve collaboration skills for working effectively with cross-functional teams
- Enhance emotional intelligence and self-awareness to handle feedback and foster constructive interactions
- Apply soft skills to typical scenarios in technical settings, such as managing security concerns and implementing new technologies
- Recognise the impact of clear communication and collaboration on project success and team morale
Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
Boost your effectiveness in handling Crucial Conversations by adding on the Crucial Conversations for Accountability module.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.
Lead with awareness, respect and inclusion
This course gives you practical insight into how neurodiverse team members experience the workplace and equips you with strategies to create an environment where everyone can thrive.