Equip yourself with the essential soft skills to thrive as a technical professional in today’s collaborative and cross-functional work environments. This course focuses on developing critical non-technical skills, such as effective communication, adaptability, and cross-functional collaboration, tailored to the unique challenges and perspectives of technical professionals.
1 Day
Participants will engage in practical exercises and real-world scenarios designed to strengthen their ability to communicate complex concepts to non-technical audiences, work seamlessly across teams, and handle the rapid changes often encountered in technical roles. This hands-on approach ensures participants leave the course with actionable strategies to apply these skills confidently in their roles.
This course addresses the growing demand for technical professionals to develop a people-oriented mindset and bridge communication gaps, especially when discussing risk, security, and technical implementations. Participants will gain insight into how effective soft skills can enhance productivity, improve teamwork, and facilitate organisational success.
Technical writers often carry the burden of explaining all aspects of a new technology, instructing the user and contributing to the company's marketing efforts. In this course you will learn how to write in a technical style that is both professional and user-friendly along with how to structure a manual for maximum impact to your target audience.
This course is aimed at anybody who wants to improve their speaking skills in informal situations. You’ll have more confidence and greater skills to interact with others, to speak in informal situations, and to present in front of small groups.
Lead with awareness, respect and inclusion
This course gives you practical insight into how neurodiverse team members experience the workplace and equips you with strategies to create an environment where everyone can thrive.
In this course, you’ll learn the essential ingredients for business networking, including in-person, people-centred connections, and online spaces such as LinkedIn.