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Soft Skills for Technical Professionals
Equip yourself with the essential soft skills to thrive as a technical professional in today’s collaborative and cross-functional work environments. This course focuses on developing critical non-technical skills, such as effective communication, adaptability, and cross-functional collaboration, tailored to the unique challenges and perspectives of technical professionals.
1 Day
Overview
Participants will engage in practical exercises and real-world scenarios designed to strengthen their ability to communicate complex concepts to non-technical audiences, work seamlessly across teams, and handle the rapid changes often encountered in technical roles. This hands-on approach ensures participants leave the course with actionable strategies to apply these skills confidently in their roles.
This course addresses the growing demand for technical professionals to develop a people-oriented mindset and bridge communication gaps, especially when discussing risk, security, and technical implementations. Participants will gain insight into how effective soft skills can enhance productivity, improve teamwork, and facilitate organisational success.
Who will benefit
- Technical professionals who want to improve their interpersonal and communication skills
- Project managers in tech fields seeking to foster better cross-functional collaboration
- IT and engineering team leads who want to bridge technical and non-technical communication
- Business stakeholders and leaders aiming to support technical teams in developing essential soft skills
Content
Learning Outcomes
- Gain a foundational understanding of essential soft skills needed for technical roles
- Develop clear, accessible communication skills for explaining technical concepts to non-technical audiences
- Build adaptability and flexibility in handling change and addressing team dynamics
- Improve collaboration skills for working effectively with cross-functional teams
- Enhance emotional intelligence and self-awareness to handle feedback and foster constructive interactions
- Apply soft skills to typical scenarios in technical settings, such as managing security concerns and implementing new technologies
- Recognise the impact of clear communication and collaboration on project success and team morale
Technical writers often carry the burden of explaining all aspects of a new technology, instructing the user and contributing to the company's marketing efforts. In this course you will learn how to write in a technical style that is both professional and user-friendly along with how to structure a manual for maximum impact to your target audience.
Tough discussions with a direct report, peer, boss, supplier or customer can arise in a variety of situations. This course will show you how to prepare for these challenges and increase the likelihood of a successful outcome for everyone involved. This course runs in Perth and select regional locations.
Delivered in partnership with The Pacific Institute®, this globally renowned course is designed to cultivate mindsets that increase thinking flexibility, facilitate change and drive high performance. Over 6.5 million people across 60 countries have benefitted from this course.
Email has become the communication method of choice to send short sharp messages. However, this does not guarantee it will be used effectively or efficiently. During this course you will learn how to improve your communication.