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Soft Skills for Technical Professionals
Equip yourself with the essential soft skills to thrive as a technical professional in today’s collaborative and cross-functional work environments. This course focuses on developing critical non-technical skills, such as effective communication, adaptability, and cross-functional collaboration, tailored to the unique challenges and perspectives of technical professionals.
1 Day
Overview
Participants will engage in practical exercises and real-world scenarios designed to strengthen their ability to communicate complex concepts to non-technical audiences, work seamlessly across teams, and handle the rapid changes often encountered in technical roles. This hands-on approach ensures participants leave the course with actionable strategies to apply these skills confidently in their roles.
This course addresses the growing demand for technical professionals to develop a people-oriented mindset and bridge communication gaps, especially when discussing risk, security, and technical implementations. Participants will gain insight into how effective soft skills can enhance productivity, improve teamwork, and facilitate organisational success.
Who will benefit
- Technical professionals who want to improve their interpersonal and communication skills
- Project managers in tech fields seeking to foster better cross-functional collaboration
- IT and engineering team leads who want to bridge technical and non-technical communication
- Business stakeholders and leaders aiming to support technical teams in developing essential soft skills
Content
Learning Outcomes
- Gain a foundational understanding of essential soft skills needed for technical roles
- Develop clear, accessible communication skills for explaining technical concepts to non-technical audiences
- Build adaptability and flexibility in handling change and addressing team dynamics
- Improve collaboration skills for working effectively with cross-functional teams
- Enhance emotional intelligence and self-awareness to handle feedback and foster constructive interactions
- Apply soft skills to typical scenarios in technical settings, such as managing security concerns and implementing new technologies
- Recognise the impact of clear communication and collaboration on project success and team morale
Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on your existing writing skills to present information in formal, informal, and proposal styles.
Knowing how to write clear, concise and effective communications is an essential workplace skill. This training course teaches you how to plan, organise and structure your writing to effectively reach your target audience.
Technical writers often carry the burden of explaining all aspects of a new technology, instructing the user and contributing to the company's marketing efforts. In this course you will learn how to write in a technical style that is both professional and user-friendly along with how to structure a manual for maximum impact to your target audience.
We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.