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The Frontline Leader
The Frontline Leader program is the essential development experience for managers, supervisors, team leaders and frontline managers. It combines exposure to contemporary business and management practices with a stimulating learning environment and practical workplace application. This course runs in Perth and Bunbury.
5 Days
Overview
One of AIM WA's most successful and well regarded programs, The Frontline Leader program is specifically designed to create a Return On Investment (ROI) for both the organisation and the individual through a highly interactive learning approach. You will be challenged to reflect on your leadership style and role, while exploring strategies to drive significant improvements in your team's performance.
The Frontline Leader course begins with you gaining access to a range of online resources prior to the face-to-face component through our blended learning approach. These resources offer opportunities for reflection on your current role and prepare you for the learning journey ahead.
The five days of face-to-face content is delivered in a very unique way. You will be on the move all week, learning in small groups, completing activities, case studies and simulations. All of which are designed to engage all learning styles and maximise your learning potential.
This frontline leadership course will help you to identify ways you can positively influence workplace culture. You will learn how to improve team performance and alignment, discover how to enhance communication across all levels and build positive workplace relationships.
On completion of this course, you will be able to recognise relevant leadership principles in the workplace and understand the benefits that arise from working with a diverse workforce. At the conclusion of your training, you also benefit from 3 x 1 hour coaching sessions.
Note: Individual coaching dates will be set between you and a coach at the training program. Pre-work will be required prior to attendance on this program.
Who will benefit
This frontline leadership course, offered in Perth and regional locations, is suited to frontline leaders who are required to build a productive team and implement the processes, procedures and work practices necessery to achieve performance outcomes. Participants may come from any industry or sector.
Content
The program facilitators are highly experienced practitioners and learning professionals who understand the real world of work for supervisors and team leaders. Through this frontline management training, participants will be encouraged to reflect on their own role and leadership style while exploring effective strategies to significantly enhance their team's performance.
Learning outcomes
You will learn to:
- Identify strategies for better performance management and improved productivity
- Identify ways to positively influence workplace culture and develop a culture of continuous improvement
- Improve team performance and alignment
- Prioritise and plan workplace projects
- Improve customer service
- Enhance communication across all levels and build positive workplace relationships
- Identify relevant leadership principles in the workplace
- Gain the benefits from working with a diverse workforce.
Qualifications
Advance Your Career with a Nationally Recognised Qualification
After completing The Frontline Leader course, you can enrol in a nationally recognised qualification for a small additional fee. Choose between:
Select your preferred pathway:
- Online Learning – Flexible, self-paced learning with scenario-based assessments, for just $500.
- RPL (Recognition of Prior Learning) – Showcase your existing experience for only $100.
Follow the links to find out which qualification is the best fit for you. Enrolment must be submitted separately to take advantage of this opportunity.
What past course attendees say:
Our friendly and knowledgeable team of Client Relationship Managers is here to help you diagnose the needs of your organisation, and design and deliver solutions that ensure your people perform at their best.
The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This course will give you some practical tools and hands-on experience with critical thinking and problem solving.
If you haven't assessed the risk - you are taking it! Risk management is essential for good management practice. This practical guide to risk management will provide managers with effective skills and tools to enable them to identify, analyse, evaluate and manage risks.
Contemporary leaders need to be clear about whether they are providing the type of leadership that is required. They are purpose driven, curious and work to improve the way they influence their teams through their actions and communications. This course runs in select regional locations.
This course will examine the leadership mindset and give you the confidence to step forward and take responsibility for existing and new challenges.