Leadership and Management

The New Manager


Becoming a manager changes how you create impact. Success depends less on personal output and more on how well you set expectations, communicate priorities, support others and hold people accountable.

You will explore the foundations of effective management through practical frameworks, realistic workplace scenarios and guided reflection.

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What to expect

Becoming a manager changes how you create impact. Success depends less on personal output and more on how well you set expectations, communicate priorities, support others and hold people accountable.

During this course, you will explore the foundations of effective management through practical frameworks, realistic workplace scenarios and guided reflection.

You will build skills in communication, emotional intelligence, delegation, feedback, coaching, performance conversations, goal setting and decision making.

Is this course for you


This course is ideal for new managers and team leaders who want to strengthen their management skills and leadership capability. It also suits individuals preparing for their first management role or those seeking to refresh their approach to leading others.

This course is suited to individuals who want to:

  • build confidence in their management and leadership role

  • develop practical skills for leading and supporting others

  • prepare effectively for a first management position

  • refresh and strengthen their approach to people leadership

What you will explore

During this training course, you will build the core skills and confidence needed to transition successfully into a management role. The course focuses on understanding managerial responsibilities, developing leadership capability and emotional intelligence, and applying practical tools to motivate, support and lead teams effectively while delivering results.

By the end of this training course, you should be able to:

  • Understand the key responsibilities and expectations of a new manager
  • Set clear goals, prioritise tasks and manage work effectively
  • Develop awareness of your leadership style and emotional intelligence
  • Delegate responsibilities and manage team performance with confidence
  • Motivate and engage individuals through coaching and feedback
  • Apply structured approaches to problem solving, decision making and change.

Where this course can take you


During this training course, you will explore:

  • The transition from individual contributor to manager
  • Setting goals, prioritising work and supporting accountability
  • Leadership styles, communication preferences and emotional intelligence
  • Delegating effectively to build capability and trust
  • Managing performance, coaching and feedback conversations
  • Problem solving, decision making and leading change with confidence
  • Practical ways to use AI tools to support management tasks while managing risk

 

Related Results


Unlock value through a practical approach to generating new ideas

This course helps you understand what innovation really means in the workplace and how its benefits can be harnessed to improve services, outcomes and ways of working.


Change is a constant in every organisation, but leading it well takes skill and self-awareness. This practical course helps you plan, communicate and guide change with purpose.

You will learn how to build understanding, engage your team and turn transition into progress.

Contemporary leaders need to be clear about whether they are providing the type of leadership that is required. They are purpose driven, curious and work to improve the way they influence their teams through their actions and communications. This course runs in select regional locations.


Designed by and for women who lead, this program helps you build on your strengths, navigate challenges and lead with renewed confidence.

You will explore what authentic influence looks like today, supported by a community of peers who share your commitment to meaningful leadership.

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