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The New Manager
Becoming a manager changes how you create impact. Success depends less on personal output and more on how well you set expectations, communicate priorities, support others and hold people accountable.
You will explore the foundations of effective management through practical frameworks, realistic workplace scenarios and guided reflection.
3 Days
What to expect
Becoming a manager changes how you create impact. Success depends less on personal output and more on how well you set expectations, communicate priorities, support others and hold people accountable.
During this course, you will explore the foundations of effective management through practical frameworks, realistic workplace scenarios and guided reflection.
You will build skills in communication, emotional intelligence, delegation, feedback, coaching, performance conversations, goal setting and decision making.
Is this course for you
This course is ideal for new managers and team leaders who want to strengthen their management skills and leadership capability. It also suits individuals preparing for their first management role or those seeking to refresh their approach to leading others.
This course is suited to individuals who want to:
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build confidence in their management and leadership role
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develop practical skills for leading and supporting others
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prepare effectively for a first management position
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refresh and strengthen their approach to people leadership
What you will explore
During this training course, you will build the core skills and confidence needed to transition successfully into a management role. The course focuses on understanding managerial responsibilities, developing leadership capability and emotional intelligence, and applying practical tools to motivate, support and lead teams effectively while delivering results.
By the end of this training course, you should be able to:
- Understand the key responsibilities and expectations of a new manager
- Set clear goals, prioritise tasks and manage work effectively
- Develop awareness of your leadership style and emotional intelligence
- Delegate responsibilities and manage team performance with confidence
- Motivate and engage individuals through coaching and feedback
- Apply structured approaches to problem solving, decision making and change.
Where this course can take you
Good managers bring out the best in their people. This course helps you understand what motivates others, build stronger relationships and handle challenges with confidence.
You will learn practical ways to communicate, delegate and develop your team so everyone can perform at their best.
Stepping up to lead people who were once your peers can be both exciting and challenging. This course helps you make that transition with confidence, maintaining respect and relationships while building credibility in your new role.
You will learn how to set clear boundaries, lead with fairness and create a team culture built on trust and openness.
Unlock value through a practical approach to generating new ideas
This course helps you understand what innovation really means in the workplace and how its benefits can be harnessed to improve services, outcomes and ways of working.
Artificial intelligence is transforming how we work, create and make decisions. This hands-on course helps you understand AI in clear, simple terms and shows you how to use tools like ChatGPT safely and effectively.
You will learn how to apply AI to everyday tasks, boost productivity and make confident, informed choices about its use in your organisation.