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The New Manager
Becoming a manager changes how you create impact. Success depends less on personal output and more on how well you set expectations, communicate priorities, support others and hold people accountable.
You will explore the foundations of effective management through practical frameworks, realistic workplace scenarios and guided reflection.
3 Days
What to expect
Becoming a manager changes how you create impact. Success depends less on personal output and more on how well you set expectations, communicate priorities, support others and hold people accountable.
During this course, you will explore the foundations of effective management through practical frameworks, realistic workplace scenarios and guided reflection.
You will build skills in communication, emotional intelligence, delegation, feedback, coaching, performance conversations, goal setting and decision making.
Is this course for you
This course is ideal for new managers and team leaders who want to strengthen their management skills and leadership capability. It also suits individuals preparing for their first management role or those seeking to refresh their approach to leading others.
This course is suited to individuals who want to:
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build confidence in their management and leadership role
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develop practical skills for leading and supporting others
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prepare effectively for a first management position
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refresh and strengthen their approach to people leadership
What you will explore
During this training course, you will build the core skills and confidence needed to transition successfully into a management role. The course focuses on understanding managerial responsibilities, developing leadership capability and emotional intelligence, and applying practical tools to motivate, support and lead teams effectively while delivering results.
By the end of this training course, you should be able to:
- Understand the key responsibilities and expectations of a new manager
- Set clear goals, prioritise tasks and manage work effectively
- Develop awareness of your leadership style and emotional intelligence
- Delegate responsibilities and manage team performance with confidence
- Motivate and engage individuals through coaching and feedback
- Apply structured approaches to problem solving, decision making and change.
Where this course can take you
Strong leadership means making informed decisions in the face of uncertainty. This course gives you the tools to identify, assess and manage risk with confidence.
You will learn how to apply practical frameworks, improve decision making and contribute to safer, more resilient operations in your organisation.
Many of today’s projects depend on people who don’t report directly to you. This course helps you master the art of leading through influence.
You will discover how to create shared goals, strengthen trust and guide collaboration to deliver results together.
Designed by and for women who lead, this program helps you build on your strengths, navigate challenges and lead with renewed confidence.
You will explore what authentic influence looks like today, supported by a community of peers who share your commitment to meaningful leadership.
Balance opposing demands to create clarity and adaptability
This course helps you navigate modern leadership challenges with confidence and integrity. You’ll learn frameworks to flex your approach, strengthen your emotional adaptability and lead with purpose in contexts that demand both decisiveness and empathy.