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The New Manager
Becoming a manager changes how you create impact. Success depends less on personal output and more on how well you set expectations, communicate priorities, support others and hold people accountable.
You will explore the foundations of effective management through practical frameworks, realistic workplace scenarios and guided reflection.
What to expect
Becoming a manager changes how you create impact. Success depends less on personal output and more on how well you set expectations, communicate priorities, support others and hold people accountable.
During this course, you will explore the foundations of effective management through practical frameworks, realistic workplace scenarios and guided reflection.
You will build skills in communication, emotional intelligence, delegation, feedback, coaching, performance conversations, goal setting and decision making.
Is this course for you
This course is ideal for new managers and team leaders who want to strengthen their management skills and leadership capability. It also suits individuals preparing for their first management role or those seeking to refresh their approach to leading others.
This course is suited to individuals who want to:
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build confidence in their management and leadership role
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develop practical skills for leading and supporting others
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prepare effectively for a first management position
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refresh and strengthen their approach to people leadership
What you will explore
During this training course, you will build the core skills and confidence needed to transition successfully into a management role. The course focuses on understanding managerial responsibilities, developing leadership capability and emotional intelligence, and applying practical tools to motivate, support and lead teams effectively while delivering results.
By the end of this training course, you should be able to:
- Understand the key responsibilities and expectations of a new manager
- Set clear goals, prioritise tasks and manage work effectively
- Develop awareness of your leadership style and emotional intelligence
- Delegate responsibilities and manage team performance with confidence
- Motivate and engage individuals through coaching and feedback
- Apply structured approaches to problem solving, decision making and change.
Where this course can take you
Team culture is shaped every day, not written down once.
In this two day course, you will explore what helps teams work well together, assess the conditions in your own team and practise leadership approaches that build clarity, trust and ownership.
Strengthen the way you lead, support and develop people through coaching.
This course builds practical coaching capability for leaders who want to improve everyday conversations, encourage ownership and help others grow in their roles.
Leadership is about more than managing people. It is about how your actions inspire trust and shape the experience of those you lead.
This course helps you understand how others see your leadership, build on your strengths and develop the confidence to lead with authenticity and purpose.
Strong leadership begins with knowing yourself. This course gives you the space to reflect on your values, strengths and impact so you can lead with greater confidence and direction.
You will build the awareness and tools to lead with authenticity, stay grounded under pressure and create positive influence across your team and organisation.