Learning how to communicate effectively in the workplace is crucial in optimising your performance. Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately, the keys to communicating effectively can be learned. This course runs in Perth, Bunbury and Kalgoorlie.
2 Days
Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately, the keys to communicating effectively can be learned.
By improving your effective communication skills, you will be able to enhance working relationships and deal with difficult situations in a positive manner. You will also get the opportunity to develop your own personal communication style and better understand the styles of others.
This effective business communication course is aimed at those within organisations who want to enhance their communication skills to better convey information, ideas, thoughts and emotions with greater clarity, precision and persuasiveness. Additionally, you will learn to adjust your communication style to various situations and contexts you encounter.
You will learn to:
In this course, you’ll learn the essential ingredients for business networking, including in-person, people-centred connections, and online spaces such as LinkedIn.
Master the art of clear, confident expression while remaining receptive and open to others' concerns. You will discover the psychological impact this communication method has on long-term relationships and how influential it can be in achieving agreement with others.
Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, become confident and communicate effectively with people at all levels in your organisation.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.