To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.
1 Day
While the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to proactive (plan to get it right the first time).
This course is designed to equip you with the knowledge, tools and skills required to excel in quality management and continuous improvement practices.
Using immersive case studies and other activities, you will explore ways to improve all aspects of your business, including workplace relationships, processes, products and services.
All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.
You will learn to:
Learning how to be a good supervisor is critical to reach optimum effectiveness faster and avoid feeling like you’ve been 'thrown in at the deep end'. This supervisor course will help ensure you perform at the highest level on site or in the office. This course runs in Perth, Bunbury, Geraldton, Albany, Kalgoorlie and Karratha.
This course will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
Good workplace relationships are essential to ensure teams or business departments can work effectively. There are a multitude of essential skills covered in this course which will help participants increase their influence within their work team.
Responsible leadership is a prerequisite for high performing teams. This program focuses on creating an understanding of the role of the leader in a modern organisation. Flexibility and the capacity to apply a range of leadership styles is critical.