Relentless change and the pressure of market forces place increased demands on organisations to continuously improve their products and services. To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.

Overview

To remain competitive, organisations must continually seek ways to improve all aspects of their business. While the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to proactive (plan to get it right the first time).

Through immersive case studies and activities, this practical program will equip you with the vital skills and knowledge to ensure the quality and continuous improvement approach becomes second nature.

Who Will Benefit

All managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers.

Content

  • Quality and continuous improvement defined
  • Process thinking and continuous improvement
  • Continuous improvement models and approaches
  • Case studies and activities designed to challenge.

Learning Outcomes

Participants should be able to:

  • Implement continuous improvement
  • Monitor, adjust and report performance
  • Consolidate opportunities for further improvement
  • Mentor and coach individuals to support change.

Qualification Pathway

Please click on the qualification link below for Qualification pathway information and total fees.

Nationally Recognised Training

BSB40920 Certificate IV in Project Management Practice

BSB40520 Certificate IV in Leadership and Management

BSB50820 Diploma of Project Management

BSB50420 Diploma of Leadership and Management

BSB50120 Diploma of Business

BSB50920 Diploma of Quality Auditing

Course Number
625
Dates
    Make a Booking
    Duration

    1 Day
    Time
    Location

    AIM WA Floreat

    * Minimum numbers are required for course to proceed

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