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Effective Workplace Relationships
Good workplace relationships are essential to ensure teams or business departments can work effectively. There are a multitude of essential skills covered in this course which will help participants increase their influence within their work team.
1 Day
Overview
For any business department, team or group to work effectively, it is important to ensure that effective workplace relationships exist. This course differentiates between good relationships and effective relationships, and examines ways in which we can ensure this occurs in our workplace.
Participants will explore the role of leadership in building and creating effective workplace relationships through access to and communication of relevant information to ensure agreed outcomes are achieved.
Who will benefit
All managers, supervisors and team leaders, through to business unit and divisional managers, who desire to increase their influence within their work team and environment.
Content
- Effective communication skills
- Developing trust
- Effective networking
- Managing difficult and poor performance
- Presenting with influence
- How to lead meetings
- Become a leader people trust.
Learning Outcomes
Participants should be able to:
- Collect, analyse and provide information and ideas
- Develop trust and confidence
- Build and maintain networks and relationships
- Manage difficulties to achieve positive outcomes
- Present and participate in meetings.
If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.
Responsible leadership is a prerequisite for high performing teams. This program focuses on creating an understanding of the role of the leader in a modern organisation. Flexibility and the capacity to apply a range of leadership styles is critical.
The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.
This course centres around the fact that we now work in the most diverse workplaces in our history. By attending, you will increase your own toolkit of leadership skills for thriving on diversity.