For any business department, team or group to work effectively, it is important to ensure that effective workplace relationships exist. This program differentiates between good relationships and effective relationships, and examines ways in which we can ensure this occurs in our workplace.
Participants will explore the role of leadership in building and creating effective workplace relationships through access to and communication of relevant information to ensure agreed outcomes are achieved.
Who Will Benefit
All managers, supervisors and team leaders, through to business unit and divisional managers, who desire to increase their influence within their work team and environment.
- Effective communication skills
- Developing trust
- Effective networking
- Managing difficult and poor performance
- Presenting with influence
- How to lead meetings
- Become a leader people trust.
Participants should be able to:
- Collect, analyse and provide information and ideas
- Develop trust and confidence
- Build and maintain networks and relationships
- Manage difficulties to achieve positive outcomes
- Present and participant in meetings.
Additional fee applies for assessment:
1 x Unit of Competency - BSB42015 Certificate IV in Leadership and Management
$210 Non Member
$175 Corporate/Professional Member
2 x Units of Competency - BSB51918 Diploma of Leadership and Management
$420 Non Member
$350 Corporate/Professional Member
Relationship to Competency Standards
BSB40520 Certificate IV in Leadership and Management
BSBLDR402 Lead effective workplace relationships
BSB50420 Diploma of Leadership and Management
BSBLDR513 Communicate with influence
BSBLDR502 Lead and manage effective workplace relationships
Please click on the qualification link above for Qualification information and total fees.